FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Systems Administrator – NMCI Desktop Support
Mission Technologies, a division of HIISystems Administrator providing desktop support for NMCI-managed environments at HII's Mission Technologies. Ensuring users receive timely assistance with workstation provisioning, troubleshooting, and lifecycle actions.
Posted 7/22/2026full-timeSpringfield • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $135,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in providing desktop support and service desk coordination, with a focus on Microsoft Windows desktop platforms and user experience enhancement. Capable of managing service requests and maintaining compliance with DoD standards.
Highest-signal resume keywords
Desktop SupportMicrosoft Windows ManagementService Desk CoordinationTS/SCI ClearanceDoD 8140/CSWF Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workstation ProvisioningTroubleshootingLifecycle ManagementService Request ManagementHardware Refresh Activities
Soft Skills
Customer ServiceCommunicationProblem Solving
Certifications & Qualifications
DoD 8140/CSWF Credential
Industry Keywords
NMCIEnd-User SupportService ActionsTicket Management
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Provide front-line coordination and desktop support for NMCI-managed end-user environments
- Ensure users receive reliable assistance with workstation provisioning, troubleshooting, and lifecycle actions
- Manage NMCI service requests and support hardware refresh activities
- Maintain a smooth user experience across the organization
- Review and submit NMCI tickets, track service actions, assist users with workstation issues
Requirements
What you’ll need- 3+ years of experience in Service Desk, desktop support, systems administration, or related roles
- Demonstrated proficiency in deploying and managing Microsoft Windows desktop platforms
- Working with customers over-the-phone and in-person to resolve end-user issues
- TS/SCI clearance required with ability to obtain a CI Poly
- Must meet DoD 8140/CSWF for 451-Intermediate or be willing to obtain the appropriate credential within 6 months
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities