Field Service Representative – Engineer
Mission Technologies, a division of HII
full-time
Posted on:
Location Type: Office
Location: Syracuse • New York • United States
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Salary
💰 $74,681 - $135,000 per year
About the role
- Supports electromagnetic warfare (EW) systems across integration events
- Provides training and technical support for users
- Operates systems in the field and troubleshoots complex RF issues
- Ensures fleets are mission-ready
- Acts as a forward technical face to the customer
- Conducts technical analysis of product implementations and modifications
- Recommends technical solutions and actions for product success
- Assesses product needs according to specifications
- Delivers technical training to customers and stakeholders
Requirements
- 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience
- 3–8+ years in RF/EW, avionics, SIGINT/ESM/ECM/EA, EW test or field maintenance; or equivalent military maintainer background
- Proficiency with RF test equipment (spectrum analyzer, signal generator, VNA), basic bench tools, and diagnostic software
- Comfort with Linux/Windows for loading mission data, drivers, and scripts; basic IP networking (switching, VLANs, DHCP, routing)
- Strong technical writing and customer-facing communication; able to teach/brief diverse audiences
- Self-motivated and driven desire to succeed with minimal direction
- Ability to: Work both in a team and individually
- Multi-task and work well under pressure
- Lift 50 lbs, work on flightline/shipboard or tactical platforms, and comply with site safety requirements
- Obtain Secret Clearance
Benefits
- best-in-class medical, dental and vision plan choices
- wellness resources
- employee assistance programs
- Savings Plan Options (401(k))
- financial planning tools
- life insurance
- employee discounts
- paid holidays and paid time off
- tuition reimbursement
- early childhood and post-secondary education scholarships
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
electromagnetic warfareRF troubleshootingtechnical analysistechnical solutionsRF test equipmentLinuxWindowsIP networkingtechnical writingcustomer training
Soft Skills
customer-facing communicationself-motivatedteamworkmulti-taskingworking under pressure
Certifications
Secret Clearance