Field Service Representative – Engineer

Mission Technologies, a division of HII

Field Service/Support Representative supporting EW systems for HII's Mission Technologies division. Training users and troubleshooting RF issues to keep fleets mission-ready.

Posted 4/15/2026full-timeSyracuse • New York • 🇺🇸 United StatesMid-LevelSenior💰 $74,681 - $135,000 per yearWebsite

Tech Stack

Tools & technologies

LinuxSwitching

About the role

Key responsibilities & impact

Supports electromagnetic warfare (EW) systems across integration events
Provides training and technical support for users
Operates systems in the field and troubleshoots complex RF issues
Ensures fleets are mission-ready
Acts as a forward technical face to the customer
Conducts technical analysis of product implementations and modifications
Recommends technical solutions and actions for product success
Assesses product needs according to specifications
Delivers technical training to customers and stakeholders

Requirements

What you’ll need

5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience
3–8+ years in RF/EW, avionics, SIGINT/ESM/ECM/EA, EW test or field maintenance; or equivalent military maintainer background
Proficiency with RF test equipment (spectrum analyzer, signal generator, VNA), basic bench tools, and diagnostic software
Comfort with Linux/Windows for loading mission data, drivers, and scripts; basic IP networking (switching, VLANs, DHCP, routing)
Strong technical writing and customer-facing communication; able to teach/brief diverse audiences
Self-motivated and driven desire to succeed with minimal direction
Ability to: Work both in a team and individually
Multi-task and work well under pressure
Lift 50 lbs, work on flightline/shipboard or tactical platforms, and comply with site safety requirements
Obtain Secret Clearance

Benefits

Comp & perks

best-in-class medical, dental and vision plan choices
wellness resources
employee assistance programs
Savings Plan Options (401(k))
financial planning tools
life insurance
employee discounts
paid holidays and paid time off
tuition reimbursement
early childhood and post-secondary education scholarships

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electromagnetic warfareRF troubleshootingtechnical analysistechnical solutionsRF test equipmentLinuxWindowsIP networkingtechnical writingcustomer training

Soft Skills

customer-facing communicationself-motivatedteamworkmulti-taskingworking under pressure

Certifications

Secret Clearance