Senior Manager, People Systems – Operations

Mission North

Senior People Systems leader modernizing HR technology and operations at Mission North, a strategic communications agency. Improving employee experience, analytics, AI adoption, and HR processes.

Posted 8/22/2026full-timeSan Francisco • California, New York • 🇺🇸 United StatesSenior💰 $120,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR Technology Management, including HRIS and ATS, while optimizing AI-powered HR solutions and ensuring compliance with employment regulations. Proven ability to lead process improvements and develop analytics to drive organizational performance and employee engagement.

Highest-signal resume keywords

HR Technology ManagementAI-Powered HR SolutionsPeople Analytics DevelopmentProject ManagementEmployee Relations Navigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HRISATSPerformance Management SystemsEngagement SystemsCompensation SystemsLearning SystemsData AnalysisDashboard DevelopmentProcess ImprovementAutomation Implementation

Soft Skills

Exceptional CommunicationRelationship-BuildingCollaborative MindsetCustomer-Service OrientationSound Judgment

Tools & Technologies

People Technology PlatformsExecutive DashboardsLearning Technology PlatformCompliance Training ToolsEmployee Experience Technologies

Industry Keywords

HR Business PartnershipPeople OperationsWorkforce PlanningOrganizational DesignEmployment Regulations

About the role

Key responsibilities & impact

Own the People technology roadmap, including HRIS, ATS, performance management, compensation, engagement, recognition, learning, and future AI platforms
Evaluate, implement, and optimize AI-powered HR solutions
Administer People systems and ensure data quality, reporting accuracy, security, governance, and scalability
Lead automation and process improvement initiatives across the employee lifecycle
Develop executive dashboards and People analytics covering hiring, retention, engagement, performance, DEI, workforce planning, and organizational health
Partner with IT on integrations, identity management, security, compliance, and employee technology experiences
Manage HR technology vendors, implementations, contracts, renewals, and optimization
Own People policies, documentation, SOPs, knowledge management, and operational best practices
Ensure compliance with employment regulations
Support payroll administration and benefits operations as needed
Advise leaders on organizational design, performance management, workforce planning, employee relations, coaching, and compensation
Lead employee relations matters and support annual talent processes
Analyze engagement surveys, exit interviews, and workforce metrics
Coach leaders through organizational change
Own and improve the learning technology platform
Coordinate onboarding, compliance training, manager fundamentals, and development programs
Deliver leadership and professional development experiences with subject matter experts and vendors
Curate AI-enabled learning resources and self-service content
Measure learning participation, engagement, and effectiveness
Partner with Internal Communications on People communications and employee resources
Support engagement initiatives and survey programs
Design scalable, technology-enabled employee and manager experiences
Identify opportunities to simplify, modernize, and improve employee experience

Requirements

What you’ll need

8–12+ years of progressive experience across HR Business Partnership, People Operations, HR Technology, or related People functions, with experience supporting senior leaders
Experience leading or administering HR technology platforms such as HRIS, ATS, performance management, engagement, compensation, or learning systems
Demonstrated success implementing or optimizing HR systems, automations, workflows, or process improvements
Strong analytical skills with experience building reports and dashboards and using People data to influence business decisions
Working knowledge of federal, state, and local employment laws and HR compliance requirements
Experience navigating employee relations matters with sound judgment, discretion, and empathy
Excellent project management skills
Exceptional communication and relationship-building skills with a collaborative, customer-service mindset
Comfortable working in a fast-paced, evolving environment
Experience partnering with IT, Finance, Legal, and business leaders on cross-functional initiatives

Benefits

Comp & perks

Competitive compensation package
Profit sharing
401K matching program
Professional development stipend
Comprehensive benefits
Medical insurance
Dental insurance
Vision insurance
Generous paid time off
Paid parental leave
Professional development opportunities
Eligibility for annual bonus program
Opportunities for advancement and rewards
Lifelong learning and personal growth support