Senior Director/VP, Fintech

Mission North

Senior Director/VP leading the Fintech Practice at Mission North, a strategic communications agency. Focusing on client retention, business growth, and strategic partner collaborations.

Posted 5/27/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $140,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

You will be responsible for client retention, product/service evolution, staff development and portfolio growth.
You’ll collaborate with your peers who oversee other Financial Services accounts, working together to set and reach goals for the broader group
Be a trusted strategic partner to comms, marketing and content client contacts and their executive teams, and promote communications strategies that will help them reach their full potential.
Set and plan against revenue goals, talent development, agency marketing, lead generation and new business development for the Financial Services practice group, with a focus on growing our portfolio of growth-stage/established fintech and traditional financial services brands.
Proactively drive new business efforts with minimal oversight. This includes overseeing pitch teams from start to finish during the pitch process.
Generate new revenue with existing clients. You have a keen eye for timing strategic recommendations that align the scope of work to meet the needs of our clients.
Work with our specialists to provide clients with programs that integrate traditional PR, digital, and social media platforms.
Serve as a steward of Mission North’s values and operating principles.
Mentor and coach staff across all levels of skills development.
Work closely with fellow account leads to direct account staffing and forecasting.
Represent Mission North and our clients at industry events for new business networking and personal professional development.

Requirements

What you’ll need

10-12 years of PR agency or in-house experience working with banking, payments, investment, or real estate tech brands
Adept at managing relationships with C-level executives at tech companies.
Ability to tap into a strong network of potential talent, partners and customers in order to support practice and business growth.
Experience helping clients navigate sensitive reputation issues and crisis communications
Compelling communication and presentation skills.
Exceptional creative and content development skills on technical topics.
Strong new business development skills with a proven track record of closing and retaining new clients.
Experience leading strategic workshops and initiatives including messaging, storyline development, thought leadership platform development and media training.
Proven track record of simultaneously directing multiple teams at PR/comms agencies and/or within in-house comms functions.
Strong management skills and a genuine interest in managing and mentoring teams.
Thrive in a dynamic environment with multiple competing priorities.
Bachelor’s degree
Bonus points for experience in public affairs and advocacy, financial communications and/or investor relations

Benefits

Comp & perks

Comprehensive benefits package
Healthcare benefits
401(k) plan including employer match
Short-term and long-term disability coverage
Basic life insurance
Wellbeing benefits
Paid time off
Paid parental leave
Several paid holidays
Profit sharing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

public relationscrisis communicationscontent developmentnew business developmentstrategic workshopsmessaging developmentstoryline developmentthought leadershipmedia training

Soft Skills

client retentionrelationship managementcommunication skillspresentation skillsteam managementmentoringstrategic thinkingcreative thinkingnetworking

Certifications

Bachelor's degree