Mission Lane

Principal Business Analyst, Collections & Recoveries

Mission Lane

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $117,000 - $143,000 per year

Job Level

Lead

Tech Stack

SQL

About the role

  • Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes.
  • Leverage a combination of data, technology and customer-back thinking to deliver key initiatives that enable our customers and our business to succeed.
  • Work closely with partners across Product, Credit, Finance, Engineering and Operations to understand the current state and identify opportunities to improve economics, customer experience, risk, and efficiency.
  • Continuously analyze current business and operational data and processes to identify improvement opportunities. Learn fast and act like an owner by proactively seeking out information and solving complex problems.
  • Leverage analytical findings to build best-in-class C/R capabilities in areas like Segmentation, Offer Strategy, Contact Strategy & Operational Infrastructure to best serve delinquent/charged off customers in resolving their debt and improving their financial lives.

Requirements

  • 3+ years analytics experience in the Financial Services industry
  • Hands-on experience with A/B testing
  • Proficiency in SQL for data exploration and analysis
  • Strong quantitative, analytical, problem-solving, and conceptual thinking skills
  • A genuine passion for diving into data and uncovering insights
  • A problem-solver mindset with the ability to communicate complex ideas clearly and effectively
  • Sharp business intuition—you know how to grow a channel, prioritize what matters, and navigate trade-offs in a fast-moving, resource-constrained environment
  • A strong sense of ownership and hustle—you work hard, move quickly, and make things happen
  • Excellent presentation skills—you know how to turn data into clear, compelling stories for diverse stakeholders
  • Comfort operating in a dynamic, fast-paced environment
Benefits
  • unlimited paid time off
  • 401(k) match
  • monthly wellness stipend
  • health/ dental/ vision insurance options
  • disability coverage
  • paid parental leave
  • flexible spending account (for childcare and healthcare)
  • life insurance
  • remote-friendly work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
analyticsA/B testingSQLdata explorationdata analysisquantitative skillsanalytical skillsproblem-solvingconceptual thinkingsegmentation
Soft skills
communicationproblem-solver mindsetbusiness intuitionownershiphustlepresentation skillsability to prioritizenavigating trade-offsadaptabilitycollaboration
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