Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes.
Leverage a combination of data, technology and customer-back thinking to deliver key initiatives that enable our customers and our business to succeed.
Work closely with partners across Product, Credit, Finance, Engineering and Operations to understand the current state and identify opportunities to improve economics, customer experience, risk, and efficiency.
Continuously analyze current business and operational data and processes to identify improvement opportunities. Learn fast and act like an owner by proactively seeking out information and solving complex problems.
Leverage analytical findings to build best-in-class C/R capabilities in areas like Segmentation, Offer Strategy, Contact Strategy & Operational Infrastructure to best serve delinquent/charged off customers in resolving their debt and improving their financial lives.
Requirements
3+ years analytics experience in the Financial Services industry
Hands-on experience with A/B testing
Proficiency in SQL for data exploration and analysis
Strong quantitative, analytical, problem-solving, and conceptual thinking skills
A genuine passion for diving into data and uncovering insights
A problem-solver mindset with the ability to communicate complex ideas clearly and effectively
Sharp business intuition—you know how to grow a channel, prioritize what matters, and navigate trade-offs in a fast-moving, resource-constrained environment
A strong sense of ownership and hustle—you work hard, move quickly, and make things happen
Excellent presentation skills—you know how to turn data into clear, compelling stories for diverse stakeholders
Comfort operating in a dynamic, fast-paced environment
Benefits
unlimited paid time off
401(k) match
monthly wellness stipend
health/ dental/ vision insurance options
disability coverage
paid parental leave
flexible spending account (for childcare and healthcare)
life insurance
remote-friendly work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.