Senior Manager, Marketing Operations

Mission Lane

Senior Manager, Marketing Operations overseeing direct marketing function at Mission Lane, ensuring precise delivery of personalized offers through streamlined processes and team collaboration.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $142,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact

Own the systems, processes, and team behind our direct marketing function
Ensure the offers that make these moments possible are delivered precisely, every time
Document the business process, running, and earning trust from the teams who feed into it
Tag, name, and make assets findable
Improve campaign cycle times and provide leadership with campaign visibility
Identify automation opportunities across the workflow and implement them
Build the operational foundation as the function expands into digital channels.

Requirements

What you’ll need

7+ years of experience in marketing operations or direct marketing campaign management in a regulated environment (financial services, healthcare, energy, insurance, gaming, or similar)
Demonstrated experience designing and implementing business processes across complex, multi-stakeholder workflows, including intake, legal review, creative, production, and vendor handoffs
Direct mail execution experience, with the systems thinking to extend those disciplines into digital channels over time
Experience managing direct reports and vendor relationships, with a track record of improving operational performance
Hands-on experience with digital asset management: building or maintaining a tagging, taxonomy, and naming convention system
Ability to identify process automation opportunities and partner cross-functionally to implement them
QA and audit mindset: you've built controls and documented them.

Benefits

Comp & perks

Paid time off
401(k) match
Monthly wellness stipend
Health/dental/vision insurance options
Disability coverage
Paid parental leave
Flexible spending account (for childcare and healthcare)
Life insurance
Remote-first work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketing operationsdirect marketing campaign managementbusiness process designprocess automationdirect mail executiondigital asset managementtagging systemtaxonomy systemnaming convention systemoperational performance improvement

Soft Skills

leadershipteam collaborationtrust buildingcommunicationcross-functional partnershipprocess documentationquality assuranceaudit mindset