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Product Manager, Senior Product Manager – Card Use & Management
Mission LaneProduct Manager/Senior Product Manager leading card use and management for Mission Lane. Empowering customers to unlock financial progress through seamless integration and enhancements.
About the role
Key responsibilities & impact- Drive forward the mission of empowering people to unlock financial progress.
- Take ownership of the backend authorizations, tokenization, and vendor integrations.
- Ensure seamless translation into a flawless customer experience.
- Chart the path for tokenization strategy.
- Collaborate with the Fraud team and partners to smooth spending roadblocks.
- Build intuitive self-service flows for replacement cards.
- Launch instant issuance experience for replacement cards.
- Take charge of transaction enrichment.
- Reduce customer support needs by shipping card delivery improvements.
- Build a roadmap that balances rapid backend iterations with card network reliability.
Requirements
What you’ll need- 3+ years in a Product Management role.
- Experience managing products within the credit card or financial services ecosystem, specifically dealing with authorizations and the customer spending journey.
- A working knowledge of card processors like TSYS and how to navigate the requirements of networks like Visa.
- Direct experience collaborating with Fraud or Risk teams to build requirements that keep accounts safe without making them hard to use.
- To be considered for the Product Manager level, you have a history of taking ownership of defined product areas, using rigorous logic to solve problems, and navigating roadblocks with minimal guidance.
- To be considered for the Senior Product Manager level, you have a track record of influencing strategy across multiple interconnected teams, identifying process risks before they impact the business, and leading high stakes, cross functional initiatives from concept to launch.
Benefits
Comp & perks- Paid time off
- 401(k) match
- Monthly wellness stipend
- Health, dental, and vision options
- Paid parental leave
- Remote friendly work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementbackend authorizationstokenizationvendor integrationstransaction enrichmentcard delivery improvementscard processorsrequirements gatheringrisk managementcross functional initiatives
Soft Skills
ownershipproblem solvingcollaborationinfluencing strategynavigating roadblockscommunicationleadershipcustomer experience focuslogical reasoninginitiative