Mission Lane

Senior Program Manager – Debt Sales

Mission Lane

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $146,000 - $178,000 per year

Job Level

Senior

About the role

  • Manage overall relationships with debt buyers with whom Mission Lane has completed sales
  • Ensure mutual adherence to Purchase & Sale Agreements (PSAs)
  • Coordinate delivery of obligations and responsibilities under PSAs
  • Liaise between buyers and Mission Lane to resolve issues and needs related to sales
  • Monitor and nurture buyer relationships to ensure they are mutually effective and sustainable for Mission Lane’s long-term debt sales strategy
  • Manage Post Sale Support obligations from PSAs, including tracking obligations, forecasting volumes, and coordinating Mission Lane resources
  • Handle putbacks and recalls, direct payments, balance adjustments, trailing activity reporting, disputes, complaints, and account inquiries on sold accounts
  • Track, forecast, and coordinate affidavit requests, completion at Mission Lane and partner banks, and delivery to buyers
  • Understand and stay current on market dynamics, key buyers, market pricing, industry terminology, standards, and business terms related to sales
  • Coordinate with Mission Lane resources to create marketing files and materials, and manage the marketing process for obtaining bids and proposals from buyers
  • Gather and summarize pricing proposals and present to Mission Lane management for decisions and approvals
  • Work with buyers to award sales decisions, confirm volumes, and create sales timelines
  • Work with Mission Lane legal to negotiate PSAs and finalize business terms related to sales
  • Create sales execution timelines in partnership with Mission Lane resources
  • Successfully execute on debt sales, ensuring successful closing, funding, and delivery
  • Ensure successful delivery of final sale files, supplemental files, media, and legal documents to buyers
  • Ensure Mission Lane has received all required documents and information from buyers
  • Manage and resolve issues and needs of buyers related to Mission Lane’s debt sales, coordinating with relevant internal resources as needed
  • Plan and forecast bulk sales and forward flow sales expectations (volumes, pricing, proceeds) to meet Mission Lane’s strategic needs

Requirements

  • 7+ years of experience successfully managing relationships with a portfolio of external partners, in a program management capacity.
  • Demonstrated experience building and maintaining strong cross-functional relationships with internal teams (e.g., legal, finance, operations) to ensure alignment on shared goals.
  • Deep understanding of debt market dynamics, including key buyers, market pricing, and industry terminology related to debt sales.
  • Strong professional communication skills, with proven experience presenting to senior leaders and key external stakeholders.
  • Proven project management skills, with the ability to coordinate complex processes, manage timelines, and ensure the successful execution of debt sales.
  • Legal & Compliance Acumen, including familiarity with Purchase & Sale Agreements (PSAs) and a track record of ensuring adherence to their terms.
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