FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Financial Counsellor
Mission AustraliaFinancial Counsellor providing compassionate financial counselling across Coffs Harbour and Grafton. Supporting individuals facing financial hardship and building long-term financial capability.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in financial counselling, including financial assessment and knowledge of relevant legislation such as bankruptcy and consumer credit law. Capable of building supportive client relationships and facilitating community education on financial hardship and problem gambling.
Highest-signal resume keywords
Financial CounsellingFinancial AssessmentKnowledge of Bankruptcy LegislationCommunity Education FacilitationClient Advocacy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial CounsellingFinancial AssessmentKnowledge of Consumer Credit LawQuantitative ReportingQualitative Reporting
Soft Skills
Client Relationship BuildingAdvocacyNegotiationPresentation Skills
Tools & Technologies
Database Management
Certifications & Qualifications
Diploma in Financial CounsellingMembership of Financial Wellbeing Workers Association
Industry Keywords
Financial HardshipProblem GamblingCommunity ServicesDebt PracticesNSW Drivers Licence
About the role
Key responsibilities & impact- Provide face to face and telephone financial counselling to individual clients and families.
- Advocate and negotiate on behalf of clients
- Liaise with financial institutions, government bodies and ombudsman to resolve issues.
- Arrange appropriate referrals for clients within the service or to other services as required.
- Build caring, supportive and professional relationships with clients.
- Educate clients about their financial rights and responsibilities
- Facilitate community education sessions on financial hardship and problem gambling
- Co-facilitate sessions with therapeutic gambling counsellors where appropriate
- Support community awareness initiatives on problem gambling
- Keep accurate records and comprehensive database entries.
- Undertake quantitative and qualitative reporting to the organisation’s management team, Financial Wellbeing Collective and other agencies as required.
Requirements
What you’ll need- Diploma in Financial Counselling and membership of Financial Wellbeing Workers Association OR Close to completion of study
- Previous experience in financial counselling or a financial services organisation.
- Demonstrated ability to engage in financial assessment and provide financial counselling.
- Sound knowledge of the relevant legislation and information pertaining to financial issues including current debt practices, bankruptcy legislation and consumer credit law
- A current NSW Drivers Licence
- Confident presenting on financial and gambling‑related issues
- Experience providing general counselling in a community services environment.
Benefits
Comp & perks- Rewarding work – every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via AccessPay)
- Free external, confidential counselling and access to chaplaincy support
- Volunteering opportunities
- Opportunity to purchase additional annual leave
- Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off