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Mission Australia

Gambling, Financial Counsellors

Mission Australia

Join Mission Australia as a Counsellor providing support for those impacted by gambling harm. Deliver therapeutic and financial counselling across Tweed Heads and Lismore regions.

Posted 7/18/2026part-timeLismore • 🇦🇺 AustraliaMid-LevelSenior💰 A$51 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Gambling Counselling and Financial Counselling, with a strong ability to develop tailored treatment plans and provide comprehensive support to clients affected by gambling harm. Maintains confidentiality and compliance with relevant legislation while engaging with community stakeholders.

Highest-signal resume keywords
Gambling CounsellingFinancial CounsellingClient-Centred Support PlansCommunity EngagementCurrent NSW Driving Licence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Comprehensive AssessmentsTailored Treatment PlansFinancial AssessmentCase ManagementClient Record Maintenance
Soft Skills
AdvocacyCollaborationCommunication
Certifications & Qualifications
Bachelor Level Counselling QualificationDiploma of CounsellingMembership of ACA or PACFAFinancial Counselling DiplomaMembership of FCAN
Industry Keywords
Gambling HarmAddiction SupportConsumer Credit LawBankruptcy LegislationDebt Practices

About the role

Key responsibilities & impact
  • Deliver confidential counselling and support services to clients affected by gambling harm via face-to-face, telephone, and online modalities
  • Conduct comprehensive assessments and develop client-centred support plans.
  • Provide information, advocacy, referrals, and case management as required.
  • Maintain accurate client records and reporting requirements
  • Collaborate with community stakeholders and promote GambleAware services within the local community
  • Facilitate group support sessions to address gambling harm in the community.
  • Regular involvement with community engagement activities, including talks, presentations, outreach and attendance at events, interagency and liquor accord meetings
  • Maintain accurate, confidential client records and data in line with funding requirements

Requirements

What you’ll need
  • Qualifications and experience in Gambling Counselling Bachelor level Counselling/Psychotherapy qualification or Diploma of Counselling
  • Current membership of a relevant peak professional body or association such as ACA or PACFA
  • Demonstrated experience providing counselling and support to individuals experiencing gambling harm, addiction, or other complex issues.
  • Demonstrated ability to develop and implement tailored treatment plans supporting client recovery and wellbeing.
  • Current NSW Driving licence OR Financial Counselling Diploma in Financial Counselling and membership of FCAN or close to completion of study
  • Previous experience in financial counselling or a financial services organisation.
  • Demonstrated ability to engage in financial assessment and provide financial counselling.
  • Sound knowledge of the relevant legislation and information pertaining to financial issues including current debt practices, bankruptcy legislation and consumer credit law
  • A current NSW Drivers Licence
  • National police history check, qualifications, and referee checks, and clearance to work with children/vulnerable people.

Benefits

Comp & perks
  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities
  • Opportunity to purchase additional annual leave
  • Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off