Misfits Market

Marketing

• Coordination and planning of customer communications through Email, SMS and Push channels
• Measuring campaign performance, and working with BI teams to deliver reporting insights
• Assist with the execution and QA of lifecycle campaigns across channels including email, SMS, and push
• Review and maintainance of marketing and communications materials to ensure alignment with brand, legal, and compliance standards
• Coordinate day-to-day project planning, execution, and tracking for lifecycle marketing initiatives that support brand, compliance, and broader organizational priorities
• Support maintainance of reference materials for customer communications and lifecycle planning, including journey maps, communication flows, consumer-facing materials, and campaign documentation
• Provide support for additional projects, campaign execution, and team operations as assigned.

Lifecycle Marketing Coordinator

Manager

• Consistently meet quarterly metrics including sales and inventory plans based on forecast accuracy, on-time deliveries, in-stock rate, and overall inventory levels.
• Utilize logical analytical abilities, creative problem-solving skills, and financially sound judgment to deliver conclusions and recommendations to the Director of Inventory Planning and cross-functional teams.
• Forecast at the item and fulfillment center level quantities needed within assigned categories to meet sales plans, minimize shrink risk, and hit planned inventory level targets.
• Purchase Order management, which includes creating Purchase Orders, verifying all information on purchase orders is correct, sending purchase orders to vendors, and tracking purchase orders until they deliver to our fulfillment centers.
• Assist finance with resolving PO and invoice discrepancies. Coordinate with receivers to verify arrivals. Work with vendors to resolve any quality or quantity issues.
• Manage weekly business opportunities to create innovative and efficient solutions to business opportunities and risks to the organization

Inventory Planning Manager

Social Media Manager

• Support the Content Strategy Director in honing Misfits Market’s social media strategy
• Ideate, develop, and post organic social media content to platforms including Instagram, Facebook, TikTok, and Pinterest
• Ensure social media posts are accurate and meet Brand standards
• Optimize organic social media efforts against awareness and customer conversion goals
• Work with the Social Community Specialist on community building and engagement strategies
• Collaborate with the video team in ideating, filming, and optimizing video content
• Define, report, and analyze metrics for social media strategy optimization
• Be an internal champion for storytelling that’s strategic, data-informed, and distinctively Misfits
• Execute video concepts in various settings, with occasional travel as needed

Lifecycle Marketing Coordinator

Inventory Planning Manager

Contract Social Media Manager, Content Creator