Digital Customer Success Program Specialist
Thomson Reuters
Director, Go-to-Market Strategy and Programs
Miro
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $204,800 - $256,000 per year
Job Level
Lead
About the role
- Drive the vision, design, and execution of Miro’s go-to-market strategy for new products and solutions
- Lead cross-functional change to ensure the field is equipped to adopt new motions and deliver impact at scale
- Translate company ambitions into programs that help GTM realize new levels of impact
- Define and evolve Miro’s GTM operating model to elevate how the field executes their roles
- Lead cross-functional alignment across Product, Marketing, Sales, and CS to drive execution and deliver new products to market
- Set GTM strategy & program priorities, success metrics, and governance in collaboration with leaders
- Drive global GTM consistency while adapting strategies for regional needs
- Design and run program structures that ensure accountability, speed, and impact
- Serve as a strategic partner to GTM leadership, providing insights that sharpen direction
- Mentor and uplevel team members across the org, regardless of reporting lines
Requirements
- 10+ years in GTM Strategy, BizOps, Consulting, or GTM Program Management in B2B SaaS/tech
- Proven track record of designing and delivering high impact programs that transform GTM execution
- Deep experience leading global cross-functional change management initiatives
- Strong vision for what “great GTM” looks like and the ability to operationalize it
- Analytical and structured problem-solver with GTM domain expertise
- Skilled communicator who influences at all levels and creates executive-ready material
- Strategic thinker with execution mindset; comfortable shifting between vision, detail and execution
- Highly collaborative, adaptable, and resilient in fast-paced, ambiguous environments
- Candidates based in CST or EST timezones to collaborate efficiently with EMEA team
