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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in designing, deploying, and maintaining enterprise Session Border Controllers, with a strong focus on SIP signaling, VoIP protocols, and security best practices. Proficient in integrating SBCs with collaboration platforms and optimizing QoS for real-time voice traffic.
Highest-signal resume keywords
Session Border Controller DesignSIP Signaling ExpertiseVoIP ProtocolsSBC Security Best PracticesTroubleshooting SIP/RTP Issues
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Session Border ControllerSIP TrunkingCall RoutingDial PlansRTPTLSSRTPSIP NormalizationQoS PoliciesEnterprise Networking
Soft Skills
Analytical SkillsTroubleshooting SkillsCommunication Skills
Tools & Technologies
WiresharkSngrepHomerMicrosoft Teams Direct RoutingAmazon ConnectGenesys
Industry Keywords
Unified CommunicationsNetwork EngineeringVoice EngineeringFraud PreventionAccess Hardening
Tech Stack
Tools & technologiesCloudOracleVoIP
About the role
Key responsibilities & impact- Design, deploy, configure, and maintain enterprise Session Border Controllers (Oracle)
- Design SIP trunking, call routing strategies, dial plans, and carrier interconnections for enterprise voice environments
- Integrate SBCs with collaboration and contact center platforms such as Microsoft Teams Direct Routing, Genesys, Amazon Connect, and other UC/CC platforms
- Configure and support TLS, SRTP, topology hiding, SIP normalization, SIP REFER, PRACK, early offer, and high availability deployments
- Design and optimize QoS policies for real-time voice traffic across WAN/LAN environments, including DSCP marking, LLQ, and traffic prioritization
- Perform SIP and RTP troubleshooting using tools such as Wireshark, sngrep, Homer, or similar protocol analyzers
- Implement SBC security best practices including certificate management, SIP security, fraud prevention, and access hardening
- Collaborate with network, security, cloud, and operations teams to deliver highly available voice and collaboration solutions
Requirements
What you’ll need- 6+ years of experience in Voice Engineering, Unified Communications, or Network Engineering
- Hands-on experience designing and implementing enterprise Session Border Controllers (Oracle)
- Strong expertise in SIP signaling, SIP trunking, call routing, dial plans, and VoIP protocols
- Experience integrating SBCs with Microsoft Teams Direct Routing, Amazon Connect, Genesys, or other UC/CC platforms
- Strong understanding of RTP, TLS, SRTP, SIP normalization, SIP REFER, PRACK, early offer, and SIP header manipulation
- Experience with enterprise networking including QoS, BGP, OSPF, MPLS, SD-WAN, VRRP/HSRP, VLANs, and IP subnetting
- Experience troubleshooting SIP/RTP issues using Wireshark, sngrep, Homer, or similar tools
- Strong understanding of SBC security, certificate management, toll fraud prevention, and enterprise voice security best practices
- Excellent analytical, troubleshooting, and communication skills
Benefits
Comp & perks- Health insurance
- Language courses
- Relocation program
- Professional development opportunities
- Certification programs
- Mentorship and talent investment programs
- Internal mobility and internship opportunities
- Dynamic global team environment