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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Define and execute short- and long-term strategic, commercial, and financial objectives for Managed Services, ensuring alignment with Miratech’s overall growth strategy.
- Build, lead, and scale Managed Services as a dedicated business area, driving sustainable revenue growth, profitability, operational excellence, and customer value.
- Own business performance, including recurring revenue growth, margin improvement, forecasting, financial planning, operational efficiency, and investment governance.
- Develop and implement business plans, operating models, commercial frameworks, and investment priorities in partnership with Sales, Delivery, Finance, and other functions.
- Scale Managed Services by building repeatable managed services models, standardized processes, automation capabilities, and structured client management practices.
- Define and manage the end-to-end customer lifecycle, including commercial conversion, onboarding, service delivery, renewals, expansion, and customer success.
- Perform other duties as may be required consistent with the purpose of this role.
Requirements
What you’ll need- Demonstrated success owning or significantly influencing P&L performance, including revenue growth, profitability, forecasting, investment decisions, and operational scaling.
- Strong experience in IT services, managed services, cloud services, consulting, digital transformation, enterprise technology, or a similar business model.
- Experience developing and scaling commercial offerings, productized services, managed service frameworks, or recurring revenue business models.
- Strong understanding of customer lifecycle management, including enterprise sales, strategic account growth, renewals, customer success, and executive stakeholder engagement.
- Excellent leadership, communication, negotiation, and decision-making skills, with the ability to influence senior stakeholders and lead diverse, cross-functional teams.
Benefits
Comp & perks- Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- ForeverRemote work culture : make the most of the flexibility that comes with remote work.
- Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities.
- Global impact : collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L performancerevenue growthprofitabilityforecastingfinancial planningoperational efficiencymanaged services modelscommercial frameworkscustomer lifecycle managementdigital transformation
Soft Skills
leadershipcommunicationnegotiationdecision-makinginfluencingstakeholder engagementcross-functional team leadership