Miratech

Content & Localization Manager

Miratech

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Manage a large and growing library of IVR audio prompts across multiple languages
  • Coordinate localization efforts, including scheduling, delivery, and version control of audio files
  • Perform quality assurance on localized content, including linguistic accuracy, pronunciation, diacritics, spelling, and consistency
  • Edit and post-process audio files to ensure they meet technical and quality standards
  • Manage relationships with voice talent and localization vendors
  • Ensure timely delivery of audio assets to support IVR releases and updates
  • Collaborate with IVR Engineers and Architects to align audio content with technical requirements
  • Contribute to IVR dialogue design and content structure
  • Maintain documentation, naming conventions, and cataloging standards for audio assets
  • Participate in cross-regional coordination, including attending calls outside standard working hours when required

Requirements

  • Strong background in linguistics, localization, content management, or a related field
  • Excellent attention to detail, particularly regarding spelling, grammar, and diacritics
  • Experience managing large volumes of content or media assets
  • Strong communication and coordination skills
  • Experience working with Microsoft Office tools
  • Ability and flexibility to attend calls across different time zones
  • Nice to have: Fluency in one or more non-English languages
  • Experience with IVR systems or IVR dialogue design
  • Audio editing and post-processing experience
  • Copy editing or editorial background
  • Experience with library science, cataloging, or structured content management
  • Prior experience working with localization or voice production vendors
Benefits
  • Health insurance
  • Language courses
  • Relocation program
  • Flexible work arrangements
  • Professional development opportunities
  • Certification programs
  • Mentorship and talent investment programs
  • Internal mobility and internship opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
localizationaudio editingpost-processingquality assurancecontent managementIVR systemsdialogue designcopy editingcataloginglinguistic accuracy
Soft Skills
attention to detailcommunication skillscoordination skillsflexibilityrelationship management