Voice User Interface Designer
Miratech
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Gather and analyze business and user requirements for IVR applications
- Design end-to-end call flows for speech and DTMF-based IVR experiences
- Create design specifications and documentation for IVR implementations
- Collaborate with Product Owners to shape and refine voice user experiences
- Create user stories for developers and speech scientists to implement designs
- Support speech scientists with grammar design and tuning
- Conduct usability testing and analyze results to improve IVR performance
- Tune IVR applications to optimize recognition accuracy and user experience
- Communicate design rationale and methodology to stakeholders
Requirements
- 5+ years of professional experience as a user interface designer
- Strong background in voice user interface or conversational design
- Background in linguistics, cognitive psychology, behavioral sciences, or a related field
- Excellent communication and collaboration skills
- Proven experience designing speech and DTMF IVR applications
- Expertise in AI conversational voice design and development
- Nice to have: Computer science or technical background
- Experience working closely with speech scientists or NLP teams
- Familiarity with usability testing methods for voice interfaces
- Experience designing IVR systems in large-scale or enterprise environments
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IVR applicationsspeech designDTMF designuser interface designAI conversational voice designusability testinggrammar designrecognition accuracy tuninguser experience optimizationuser story creation
Soft Skills
communication skillscollaboration skills