Miratech

Senior Technical Business Analyst

Miratech

full-time

Posted on:

Location Type: Remote

Location: Ukraine

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About the role

  • Lead client communication and facilitate analytical, discovery, and consultation meetings to elicit, clarify, and validate business requirements
  • Collect, analyze, and translate business needs into clear functional and solution designs aligned with business and technical goals
  • Actively participate in designing end-to-end solutions and coordinate their implementation in collaboration with technical teams
  • Collaborate closely with Product Owners, Architects, and client stakeholders to define, refine, and prioritize product requirements
  • Apply strong knowledge of the software development lifecycle to ensure requirements are feasible, traceable, and implementation-ready
  • Create high-quality documentation, including business requirements, functional specifications, and acceptance criteria that are clear, complete, and testable
  • Challenge and optimize requirements and processes, while supporting incident and defect analysis to drive measurable, high-value improvements

Requirements

  • 5+ years of experience as a Technical Business Analyst in complex, enterprise environments
  • Strong understanding of BA methodologies, processes, and documentation standards
  • Experience working on CX, CRM , or system integration projects is a plus
  • Excellent analytical thinking with the ability to challenge assumptions and propose improvements
  • Strong stakeholder management and collaboration skills
  • Fluent English (Client-facing excellence with the ability to communicate confidently and professionally)
  • Technical background or hands-on experience with Siebel, Alvaria, and/or Microsoft Copilot (advantage)
Benefits
  • Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture : make the most of the flexibility that comes with remote work.
  • Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact : collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisfunctional designsolution designsoftware development lifecycledocumentation standardsincident analysisdefect analysisrequirements gatheringstakeholder managementanalytical thinking
Soft Skills
client communicationcollaborationproblem-solvingcritical thinkingprocess optimizationrequirements validationteam coordinationpresentation skillsnegotiation skillsadaptability