Conversational Architect
Miratech
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
SeniorLead
Tech Stack
AWSCloudDynamoDB
About the role
- Architect scalable solutions using Amazon Connect
- Define APIs, data mappings, integration specs, and high-level architecture
- Lead design of IVR, chatbots, NLP/ASR workflows, and omnichannel experiences
- Implement GenAI and LLM-based solutions using Bedrock, Lex, SageMaker
- Integrate with CRMs and enterprise systems through secure APIs and event-driven flows
- Ensure cloud security, IAM, monitoring, and compliance on both AWS
- Collaborate with business, engineering, and cross-functional teams to deliver solutions
Requirements
- 7–10 years in driving large-scale solution and cloud architecture initiatives in enterprise environments.
- Strong hands-on expertise with Amazon Connect
- Deep knowledge of IVR, NLP, ASR, VXML, and conversational architecture
- Experience with LLMs, GenAI, and modern AI/ML services
- Strong API design, backend integration, and cloud security experience
- Proficiency in AWS (Lambda, API Gateway, DynamoDB, Bedrock)
Benefits
- Health insurance
- Relocation program
- Work From Anywhere Culture
- Professional development opportunities
- Global Impact
- Welcoming Multicultural Environment
- Social Sustainability Values
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Amazon ConnectAPIsdata mappingsIVRchatbotsNLPASRGenAILLMcloud security
Soft skills
leadershipcollaborationcommunication