Miratech

Engineering Operations Manager

Miratech

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇳 India

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

Tech Stack

Python

About the role

  • Administer and support Atlassian tools (Jira, Confluence) across the organization.
  • Provide user support and routine maintenance, including workflow, permission, and configuration adjustments.
  • Support India-based development teams with day-to-day platform requests.
  • Assist with migration initiatives, such as moving teams from legacy tools to Jira.
  • Listen to teams, understand their challenges, and help improve engineering efficiency and processes.
  • Contribute to process optimization and Agile ways of working in collaboration with engineering teams.
  • Support early-stage work in Business Intelligence and Big Data as the function matures.
  • Explore and experiment with AI tools to improve engineering operations and internal processes.
  • Learn new tools and technologies as needed, including Python, to support future initiatives.

Requirements

  • Experience with Atlassian administration (Jira, Confluence) (deep expertise not required; willingness to learn is key).
  • Strong listening skills and the ability to understand team challenges before proposing solutions.
  • Ability to work with different teams, identify root causes, and suggest practical improvements.
  • Business and process understanding — how teams work and how to make them more effective.
  • Interest in learning new tools and technologies and growing beyond current responsibilities.
  • Comfortable working in a globally distributed, asynchronous environment.
  • Nice-to-have: Exposure to Agile methodologies or engineering operations.
  • Experience with Python or willingness to learn.
  • Interest in or exposure to AI tools for process and operational improvement.
Benefits
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 25% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Atlassian administrationJiraConfluencePythonBusiness IntelligenceBig Dataprocess optimizationAgile methodologiesmigration initiativesworkflow configuration
Soft skills
listening skillsproblem-solvingteam collaborationroot cause analysisprocess improvementadaptabilitycommunicationuser supportunderstanding team challengeswillingness to learn