Global Application Engineering Manager
Miraclon Corporation
full-time
Posted on:
Location Type: Office
Location: Oakdale • Minnesota • United States
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Salary
💰 $110 - $150,000 per year
About the role
- Lead and develop the Global Application Engineering Lab team across all Miraclon technology platforms
- Drive engineering support activities to enable successful New Product Introductions (NPI) in close partnership with R&D
- Develop and maintain a competitive technical intelligence program to inform product and market strategy
- Utilize market insights and customer analytics to contribute to technology roadmap development
- Define, track, and optimize KPIs to measure success across innovation and customer support initiatives
- Implement continuous improvement initiatives to enhance efficiency and effectiveness of application engineering programs
- Oversee the creation of high-quality product support materials, including: Customer training (on-site and virtual), Webinars and technical presentations, Documentation and knowledge resources, Digital tools and enablement platforms
- Leverage customer feedback to inform global and regional priorities and strengthen value-based selling
- Collaborate cross-functionally with Sales, Service, IT, Marketing, Operations, and R&D to deliver integrated solutions
- Partner with external vendors, channel partners, and industry stakeholders to identify opportunities and define technical requirements
Requirements
- Bachelor’s degree in chemical engineering, Electrical Engineering, Mechanical Engineering, Materials Science, Chemistry, or a related technical field required
- Advanced degree preferred
- 10+ years of relevant industry experience
- Experience in the graphic arts or printing industry preferred, but not required
- 5+ Years of people leadership experience
Benefits
- Health, dental, and vision coverage (eligible from day one)
- Flexible vacation policy to support work–life balance
- 401(k) retirement savings plan with full vesting
- Life insurance coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical intelligenceKPI trackingcontinuous improvementcustomer analyticsproduct support materialsvalue-based sellingengineering supportNew Product Introductionscross-functional collaborationtechnical requirements
Soft Skills
leadershipcollaborationcommunicationcustomer feedback utilizationstrategic thinkingproblem-solvingorganizational skillsinnovationefficiency enhancementtraining development
Certifications
Bachelor’s degreeAdvanced degree