Technical Program Officer, Clinical – Systems

MiracleFeet

Technical Program Officer supporting healthcare providers in Nigeria to strengthen clinical quality and data systems. Collaborating with global teams to implement quality improvement initiatives.

Posted 6/25/2026contractRemote • 🇳🇬 NigeriaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support partner organizations and treatment providers to strengthen clinical quality assurance systems across supported treatment sites through regular review and analysis of clinical KPIs and performance data
Identify treatment quality gaps and work with partners to design targeted improvement strategies at country level
Monitor implementation of clinical quality improvement standards and track progress against performance indicators
Support clinical case reviews, peer-learning exchanges, and continuous learning initiatives among providers
Contribute to strengthening clinical data systems and ensuring data-informed decision-making
Engage with Medical Champions and technical advisory groups to promote adherence to the Ponseti treatment standards and best practices
Support the development and dissemination of clinical guidance, tools and quality improvement resources
Support routine review of treatment quality indicators, identify performance gaps, and work with providers and partners to implement corrective actions and quality improvement plans
Conduct detailed reviews of clinical performance data and treatment outcomes to identify trends, root causes of quality concerns, and opportunities for continuous improvement
Support effective adoption and utilization of digital health and program management systems across partner organizations
Monitor and validate data in platforms (e.g., CommCare, Salesforce), ensuring completeness, accuracy, and timeliness
Track system usage and follow up with partners to improve engagement and compliance
Promote data use through dashboards, performance reviews and reporting to strengthen program and clinical outcomes
Generate analysis and insights to support quality improvement, operational planning, and program performance management
Support reporting needs across partners, ministries of health, and internal stakeholders
Conduct routine data quality reviews and validation exercises to identify discrepancies, strengthen data integrity, and improve confidence in clinical and program performance reporting
Work with treatment providers and implementing partners to establish systems for ongoing data verification, correction, and continuous data quality improvement
Develop and deliver training on both clinical practices and digital tools (e.g., CAST, Salesforce, data use)
Strengthen the capacity of partner organizations to independently deliver training, mentorship, and supportive supervision
Support onboarding of new treatment centers and healthcare providers
Coordinate and support clinical mentorship and technical training initiatives
Strengthen local trainer networks and contribute to long-term workforce development strategies
Maintain and improve standardized training curricula and learning materials
Provide ongoing mentorship and supportive supervision to treatment providers and trainers to strengthen clinical competence, adherence to Ponseti standards, and effective use of digital systems
Support providers to interpret and use clinical and program data to improve service delivery, treatment outcomes, and program performance
Provide technical guidance to partners on the use of clinical and digital systems
Provide front-line technical support, troubleshoot issues, and escalate complex system challenges
Manage and track support requests through a ticketing system (e.g., Jira)
Support procurement, distribution, and management of devices used in program delivery
Contribute to the development of user guides, job aids, and technical support resources
Document lessons learned, best practices, and program outcomes for internal and external audiences
Contribute to research, case studies, presentations, learning products, and technical publications
Participate in product development cycles and recommend system enhancements
Represent the organization in technical forums, trainings, and conferences as appropriate while promoting partner visibility and leadership
Build strong relationships with MiracleFeet’s global Technical, Monitoring & Evaluation, and Digital Systems teams to facilitate learning, knowledge exchange, and adoption of best practices across countries
Support collaboration with implementing partners, Medical Champions, healthcare providers, and relevant technical stakeholders to strengthen clinical quality, data quality, and program performance
Provide technical assistance and support to partners across both clinical and digital domains
Facilitate cross-team collaboration between clinical, program, and product teams

Requirements

What you’ll need

Bachelor’s degree or higher in Medicine (MBBS), Physiotherapy, Occupational Therapy, Rehabilitation Sciences, Orthotics & Prosthetics, or another relevant clinical discipline required
Additional training or experience in Public Health, Health Systems Strengthening, Quality Improvement, Digital Health, or Program Management strongly preferred
Formal Ponseti training and experience providing or supporting clubfoot treatment strongly preferred
Minimum of 5-7 years of progressively responsible experience across clinical practice, public health programs, health systems strengthening, quality improvement, rehabilitation services, digital health, or international development
Experience in clinical service delivery, program implementation, data systems, monitoring and evaluation, or digital health platforms
Experience supporting rehabilitation, orthopedic, disability inclusion, assistive technology, maternal and child health, or child health programs
Experience working with teaching hospitals, orthopedic hospitals, rehabilitation centers, tertiary healthcare facilities, or similar clinical settings
Experience working across multiple states in Nigeria and collaborating with diverse stakeholders, including global or cross-cultural teams
Fluency in English required; additional local or international languages are an asset
Ability to travel domestically within Nigeria and internationally up to 25–30% of the time

Benefits

Comp & perks

paid time off including up to national holidays applicable to Nigeria
travel insurance for approved work-related global travel
contract basis and fully remote work arrangement based in Nigeria

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical quality assurancedata analysisclinical performance monitoringdata-informed decision-makingdigital health systemsprogram managementclinical case reviewsquality improvement strategiestreatment outcome analysistraining development

Soft Skills

mentorshipcollaborationcommunicationleadershipproblem-solvingcapacity buildingrelationship buildingtechnical guidancecross-team collaborationengagement

Certifications

Bachelor’s degree in MedicinePonseti trainingPublic Health trainingQuality Improvement trainingDigital Health trainingProgram Management training