Lead Distributor, CRM Operations
Mira Developments
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇪 United Arab Emirates
Visit company websiteJob Level
Senior
About the role
- Manage and oversee the end-to-end lead cycle within the CRM system (follow-ups, stage tracking, and updates)
- Distribute incoming leads effectively to the appropriate agents and monitor response times
- Prepare and present daily, weekly, and monthly performance reports for the CEO
- Conduct quality control and document control to ensure all client files and records are accurate and compliant
- Ensure all documents are properly uploaded and organized within the CRM system
- Monitor compliance with AML (Anti-Money Laundering) regulations and internal policies
- Provide CRM-related support and troubleshooting for the team
Requirements
- Proven experience as a Lead Distributor within a real estate brokerage on UAE market
- Strong understanding of lead distribution and lead tracking processes
- Hands-on experience working with AmoCRM or Bitrix
- Excellent communication skills and ability to work in a highly active, fast-paced environment
- Strong attention to detail and organisational skills
- Ability to generate actionable performance reports and insights for senior management
Benefits
- Competitive salary
- Opportunity to work in the international team
- Opportunity to work directly with top management
- Career growth in a leading Dubai real estate company
- Supportive and professional team environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
lead distributionlead trackingperformance reportingquality controldocument controlcompliance monitoringCRM management
Soft skills
communicationattention to detailorganizational skillsability to work in fast-paced environment