Miovision

Atlassian Site Administrator – AI Focus

Miovision

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ITSM

About the role

  • Serve as the primary administrator for Jira, Confluence, and related Atlassian tools, ensuring system reliability, scalability, and security.
  • Lead the adoption of AI-driven features in Atlassian (e.g., Atlassian Intelligence, AI-based query building, automated documentation, smart issue handling) to optimize workflows and decision-making.
  • Design, configure, and maintain Jira projects, workflows, schemes, permissions, and custom fields to align with organizational needs.
  • Oversee Confluence spaces, templates, and governance, ensuring effective knowledge management and AI-powered content recommendations.
  • Collaborate with business and engineering teams to streamline development, ITSM, and operational processes using AI-enhanced automation.
  • Manage Atlassian system upgrades, app integrations, and new feature rollouts, including evaluating AI-powered add-ons from the Atlassian Marketplace.
  • Ensure robust reporting and dashboards for leadership and teams, leveraging AI insights for forecasting, resource planning, and performance tracking.
  • Support SnapLogic pipelines to manage data movement between Salesforce, NetSuite, Atlassian, and other core systems, ensuring accuracy and consistency.
  • Partner with security and compliance teams to maintain governance, audit readiness, and alignment with ISO/SOC2 standards.
  • Provide training, documentation, and best practices for end-users to maximize adoption and effective use of AI capabilities.
  • Anticipate and propose future Atlassian strategy to support Miovision’s growth and evolving organizational needs.

Requirements

  • Experience administering Jira and Confluence in a mid-to-large enterprise environment (500+ users).
  • Proven experience with Jira project setup, advanced workflows, service desk configurations, and Confluence governance.
  • Hands-on experience implementing or configuring AI-powered features in Atlassian or related systems.
  • Experience with SnapLogic (or similar integration tools) for connecting business systems.
  • Strong background in system integrations and data management across platforms like Salesforce, NetSuite, and Atlassian.
  • Previous experience working in Agile or SCRUM environments.
Benefits
  • Comprehensive Coverage: Your well-being is covered from day one with comprehensive health benefits, 24/7 virtual healthcare access, and dedicated wellness programs.
  • Financial Future: Build for tomorrow with our RRSP Matching Plan and share in the company's success through our Variable Incentive Plan.
  • Time to Recharge: Truly unplug with our unique Mio-Days (we turn every long weekend into a 4-day weekend!), a December holiday shutdown, and a flexible vacation policy.
  • Work & Life Support: We support you with flexible work options, an internet subsidy, a remote work allowance, and enhanced leave for new parents.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Jira administrationConfluence administrationAI-powered features implementationJira project setupAdvanced workflowsService desk configurationsConfluence governanceData managementSystem integrationsAgile methodologies
Soft skills
CollaborationLeadershipTrainingDocumentationCommunicationProblem-solvingStrategic planningAdaptabilityKnowledge managementForecasting
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