Associate Manager, Product Quality – Print
Minted
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Alaska, Arizona, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $67,832 - $89,030 per year
Job Level
JuniorMid-Level
About the role
- Establish and maintain quality standards for all printed stationery and art products
- Define specifications for raw materials (like paper and ink), manufacturing processes, and the final finished products
- Develop and implement quality control procedures and inspection plans that everyone in the network follows
- Provide data Analysis and reporting with a data-driven approach to quality control
- Collect and analyze data from Reprints, NPS, and HP color tools to identify trends, areas of weakness, and root causes of defects
- Create detailed reports for senior management, outlining quality performance and recommending improvements
- Act as a central point of contact for quality-related issues, working with various teams across the company
- Collaborate with PSPs to implement process improvements, with suppliers to ensure the quality of raw materials, and with the product development team to ensure new products are designed with quality in mind
- Train staff on quality procedures and best practices to foster a company-wide culture of quality
- Be comfortable with independent travel to various fulfillment locations within the US to ensure quality and performance standards are consistently met
Requirements
- Excellent with vendor coordination and has great skills managing complex cross-functional work processes and activities with many stakeholders
- A self-starter with an ability to prioritize in a fast-paced environment and meet changing deadlines and priorities on multiple simultaneous projects
- Able to multitask and meet deadlines while still paying attention to details and executing flawlessly
- Extremely detail and process-oriented, and deadline driven.
- Comfortable with uncertainty and with building processes and reports from scratch where none exist today
- Able to work in a fast-paced environment and manage projects through changing deadlines
- A passion for perfection and an eagle eye
- You're a go-getter who actively seeks out opportunities to improve products and processes
- A strong bias for action and a track record of completing projects from ideation to execution. You are a self-starter who thrives on ownership and accountability
- Exceptional communication skills. You're a natural at coordinating with vendors and can effectively manage complex projects with diverse stakeholders
- Experience utilizing and improving project management systems, specifically Jira, to streamline workflows and boost team efficiency
- A proactive and detail-oriented approach. You anticipate issues, meticulously manage projects, and consistently deliver polished, high-quality results
- An interest in how technology, including AI, can be leveraged to enhance and automate print quality control.
- A deep understanding of the stationery or print industry
Benefits
- Medical, Dental, and Vision Benefits
- Employer Funded Health Savings Account
- 10 Paid Holidays
- Paid Time Off and Sick Leave
- Paid Parental Leave
- Monthly Gym/Wellness Reimbursement
- 401(k) retirement savings plan
- Employer Funded Commuter Benefits
- Employee Discount
- Friends and Family Discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality control proceduresdata analysisreportingprocess improvementsinspection planstrend analysisdefect identificationvendor coordinationproject management
Soft skills
detail-orientedself-startermultitaskingdeadline drivencommunicationproactiveownershipaccountabilityadaptability