Must reside in the following states to be considered for a Seasonal Role: AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI
This is a remote seasonal role, starting at the end of September through December 2025
Marketplace Operations Specialist supporting 3P sellers, Mirakl platform, MBO, Retool, and other internal tools
Primary responsibilities: seller support, order issue resolution, KPI monitoring, process improvements, collaborating with Merch/Marketing/Engineering, documentation and SOP upkeep
Requirements
2-3 years of Customer Service experience
Strong technical skills
Strong attention to detail
Experience building processes, creating documentation, and/or training others
Bonus: Experience with Mirakl and Salesforce
Bonus: Experience as a seller or marketplace in marketplace, dropship, or related businesses