Change Management

Minsait

Manage Change Management lifecycle ensuring controlled execution and security. Minsait develops solutions that connect innovation, efficiency, and progress across essential sectors.

Posted 7/15/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Change Management, including the ability to document, assess, and implement changes while adhering to ITIL best practices. Proficient in coordinating activities across technical teams and ensuring compliance in high-availability environments.

Highest-signal resume keywords

Change ManagementITIL Best PracticesChange Authorization ProcessesITSM ToolsPost Implementation Review

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementDocumenting ChangesAssessing ChangesPlanning ChangesMonitoring ImplementationExecuting Change TestsValidating Change TestsOperational ControlLifecycle ManagementChange Coordination

Soft Skills

Analytical SkillsOrganizational SkillsCommunication SkillsAbility to Manage Multiple Demands

Tools & Technologies

ServiceNowBMC RemedyJira Service Management

Certifications & Qualifications

ITIL Foundation Certification

Industry Keywords

Financial InstitutionsHigh-Availability EnvironmentsLarge-Scale IT Infrastructure Operations

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Manage the complete lifecycle of changes (Change Management), ensuring controlled and secure execution.
Record, document, assess, plan, authorize, implement and review changes.
Work on the management of Normal, Standard and Emergency changes.
Coordinate and follow the approval process with the CAB (Change Advisory Board).
Plan and oversee change tests and contingency tests.
Ensure changes are executed according to processes, minimizing risks and impacts to the production environment.
Monitor and control the implementation of changes, ensuring traceability and compliance.
Prepare technical documentation and change records.
Conduct post-implementation reviews (Post Implementation Review - PIR), identifying opportunities for improvement.
Coordinate activities between technical teams and involved areas throughout the change process.
Ensure adherence to ITIL best practices and IT governance.

Requirements

What you’ll need

Strong experience in Change Management.
Experience in documenting, recording, assessing and planning changes.
Experience managing Normal, Standard and Emergency changes.
Knowledge of change authorization processes and participation in the CAB.
Experience monitoring the implementation and review of changes.
Experience coordinating operational activities related to changes.
Experience executing and validating change tests and contingency tests.
Knowledge of operational control and lifecycle management of changes.
Familiarity with governance frameworks and ITIL best practices.
Good analytical skills, organization, communication and ability to manage multiple demands.
ITIL Foundation certification or higher (preferred).
Experience in mission-critical and high-availability environments (preferred).
Experience in financial institutions or large-scale IT infrastructure operations (preferred).
Knowledge of ITSM tools (ServiceNow, BMC Remedy, Jira Service Management, among others) (preferred).

Benefits

Comp & perks

Company-subsidized Health Plan for the employee.
Option to include dependents in the Health Plan with payroll deduction.
Dental assistance (optional).
Option to include dependents in the Dental Assistance Plan with payroll deduction.
Meal voucher or Food voucher.
Transportation voucher (optional).
Impact & Care - Personal Guidance Program offering emotional support and confidential counseling in psychological, legal, financial, social and pet areas at no cost for the employee and legal dependents.
Gympass - Wellhub (Access to more than 700 gyms across Brazil with plans starting at R$ 29.90 deducted via payroll).
Option to include dependents in Gympass - Wellhub (up to 3 dependents - paid via credit card).
Access to Udemy through our intranet.
Partnerships with major consumer brands.
SESC membership agreement for employee and dependents.
Discount agreements with educational institutions (undergraduate and postgraduate) and language/certification schools.
Group life insurance.