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Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Monitor merchant acquiring operations and payment methods;
- Monitor financial transactions and identify inconsistencies;
- Perform operational and financial analyses related to card and electronic payments;
- Manage relationships with acquirers, sub-acquirers and financial partners;
- Support financial reconciliation processes;
- Prepare management reports and performance indicators;
- Identify opportunities to improve operational processes;
- Assist in incident resolution and coordinate with involved areas;
- Ensure compliance with card brand rules and internal policies;
- Participate in projects related to the development of payment products and solutions.
Requirements
What you’ll need- Previous experience in the merchant acquiring or payments industry.
- Knowledge of credit, debit and PIX transactions.
- Understanding of capture and authorization flow.
- Knowledge of ISO 8583 protocol and/or transactional communication.
- Familiarity with POS terminals, TEF and capture solutions.
- Experience in analyzing and handling operational incidents.
- Data analysis skills and problem-solving ability.
- Knowledge of PCI certifications and payment security standards.
- Knowledge of card brand certifications and release processes.
- Experience with terminal and capture application certification/homologation.
- Experience with card brands such as Visa, Mastercard, Elo and American Express.
- Experience with monitoring tools and log analysis.
- Basic SQL knowledge for queries.
- Experience participating in homologation, pilot and rollout projects.
- Knowledge of the EMV protocol.
- Experience with integrations between payment applications and commercial automations.
- Technical English for reading documentation and specifications.
Benefits
Comp & perks- Company-subsidized Health Plan for the employee.
- Option to include dependents in the Health Plan with payroll deduction.
- Dental Assistance (optional).
- Option to include dependents in the Dental Assistance with payroll deduction.
- Meal voucher or Food allowance.
- Transportation voucher (optional).
- Impact & Care - Personal Guidance Program providing confidential emotional support and counseling in psychological, legal, financial, social and pet-related areas at no cost for the employee and legal dependents.
- Gympass - Wellhub (Access to more than 700 gyms across Brazil with plans starting at R$ 29.90, deducted via payroll).
- Option to include up to 3 dependents in Gympass - Wellhub (paid via credit card).
- Access to Udemy through our intranet.
- Partnerships with major consumer brands.
- Agreement with SESC for employee and dependents.
- Discount agreements with educational institutions (undergraduate and graduate) and language schools/certification bodies.
- Group life insurance.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnalysisBasic SQL KnowledgeUnderstanding of Capture and Authorization FlowKnowledge of EMV ProtocolExperience with Terminal CertificationKnowledge of Credit, Debit and PIX TransactionsExperience with Monitoring ToolsProblem-Solving AbilityExperience with IntegrationsKnowledge of Card Brand Certifications
Soft Skills
Incident Resolution CoordinationRelationship Management
