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About the role
Key responsibilities & impact- Elicit and document requirements with business areas.
- Map and propose process improvements (AS-IS / TO-BE).
- Act as a liaison between the client and the technical team.
- Support the development of dashboards and KPIs (e.g., Power BI).
- Analyze data to generate insights.
- Monitor deliveries and validate implemented solutions.
- Mandatory responsibilities:
- Elicit, analyze, and document functional and non-functional requirements;
- Create user stories, use cases, and technical/functional documentation;
- Define acceptance criteria with the relevant stakeholders;
- Support testing and validation processes for deliveries;
- Serve as a bridge between technical and business areas;
- Perform impact and dependency analysis across systems;
- Support development teams in understanding requirements;
- Ensure clarity, traceability, and organization of project information.
Requirements
What you’ll need- Degree in IT or related fields.
- Proven experience in the role.
- Availability for hybrid work.
- Preferred: Experience in Public Administration projects.
Benefits
Comp & perks- Company-subsidized health insurance for the employee.
- Option to include dependents in the health plan with payroll deduction.
- Dental assistance (optional).
- Option to include dependents in the dental plan with payroll deduction.
- Meal voucher or food voucher.
- Transportation voucher (optional).
- Impact & Care - Personal Support Program providing emotional support and confidential counseling in psychological, legal, financial, social, and pet-related areas at no cost for the employee and legal dependents.
- Gympass - Wellhub (access to over 700 gyms across Brazil with plans starting at R$ 29.90 deducted via payroll).
- Option to include dependents in Gympass - Wellhub (up to 3 dependents - paid via credit card).
- Access to Udemy via our intranet.
- Partnerships with major consumer brands.
- Agreement with SESC for employee and dependents.
- Discounts with educational institutions (undergraduate and postgraduate) and language/certification schools.
- Group life insurance.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements elicitationprocess mappingdata analysisdashboard developmentKPI developmentuser storiesuse casesfunctional documentationacceptance criteria definitionimpact analysis
Soft Skills
communicationliaisonstakeholder managementorganizationclaritytraceability
