Minsait

IT Production Analyst – Mid-level

Minsait

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Monitor and manage the parameters and configurations of the software components that make up the Credit Card solution.
  • Contribute to the stability, performance and availability of the staging and production environments.
  • Provide technical support for the IBM z/OS operating system and mainframe platform utilities.
  • Perform performance analysis and assist in identifying and resolving technology incidents.
  • Support system deployment and maintenance activities, including installation of new application versions.
  • Execute and monitor acceptance tests, contributing to the validation of new features or releases.
  • Monitor and track technological incidents and failures, ensuring proper handling and follow-up until resolution.
  • Conduct log analysis and defect investigation in production environments.
  • Interact with development, production and infrastructure teams to ensure proper functioning of solutions.
  • Work in accordance with technical standards, operational best practices and information security guidelines for the environment.

Requirements

  • Experience or knowledge of mainframe environments, especially the IBM z/OS operating system.
  • Knowledge of application monitoring and performance analysis in enterprise environments.
  • Experience with incident analysis, troubleshooting and failure investigation.
  • Familiarity with log analysis and problem identification in production environments.
  • Knowledge of application deployment and support processes.
  • Experience with staging and production environments.
  • Ability to work collaboratively with multidisciplinary teams (development, infrastructure and production).
  • Strong analytical skills, organization and attention to detail.
Benefits
  • Company-subsidized Health Plan for the employee.
  • Option to include dependents in the Health Plan with payroll deduction.
  • Dental care (optional).
  • Option to include dependents in the Dental Care plan with payroll deduction.
  • Meal voucher or Food voucher.
  • Transportation voucher (optional).
  • Impact & Care – Personal Guidance Program offering confidential emotional support and counseling in psychological, legal, financial, social and pet-related areas at no cost for the employee and legal dependents.
  • Gympass – Wellhub (access to more than 700 gyms across Brazil with plans starting at BRL 29.90, deducted from payroll).
  • Option to include up to 3 dependents in Gympass – Wellhub (paid via credit card).
  • Access to Udemy via our intranet.
  • Partnerships with major consumer brands.
  • Agreement with SESC for the employee and dependents.
  • Discount agreements with educational institutions (undergraduate and graduate) and language schools/certification bodies.
  • Group life insurance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IBM z/OSperformance analysisincident analysistroubleshootinglog analysisapplication deploymentapplication monitoringdefect investigationsystem configurationacceptance testing
Soft Skills
analytical skillsorganizationattention to detailcollaborationcommunication