Minsait

Support Technician, Junior

Minsait

full-time

Posted on:

Location Type: Hybrid

Location: Aracaju • Brasil, 🇧🇷 Brazil

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Job Level

Junior

Tech Stack

ServiceNow

About the role

  • Basic knowledge of Windows operating systems (installation, configuration, and support).
  • Basic concepts of networking and connectivity.
  • Microsoft Office 365 (Word, Excel, Outlook, Teams).
  • Experience with ticketing tools (e.g., GLPI, ServiceNow, OTRS, etc.) is a plus.
  • Basic knowledge of ITIL (advantage).

Requirements

  • Completed degree in IT or related fields.
  • Availability to work on-site in Aracaju, SE, Brazil.
  • Advantage: Experience working on public administration projects.
Benefits
  • Company-subsidized health plan for the employee.
  • Option to include dependents in the health plan with payroll deduction.
  • Dental care plan (optional).
  • Option to include dependents in the dental care plan with payroll deduction.
  • Meal voucher or food voucher.
  • Transportation voucher (optional).
  • Impact & Care - Personal guidance program offering confidential emotional support and counseling in psychological, legal, financial, social and pet-related matters at no cost to the employee and legal dependents.
  • Gympass - Wellhub (access to over 700 gyms across Brazil with plans starting at BRL 29.90, payroll-deducted).
  • Option to include dependents on Gympass - Wellhub (up to 3 dependents; paid via credit card).
  • Access to Udemy via our intranet.
  • Partnerships with major consumer brands.
  • Agreement with SESC for employee and dependents.
  • Discount agreements with educational institutions (undergraduate and postgraduate) and language schools/certification providers.
  • Group life insurance.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Windows operating systemsnetworkingMicrosoft Office 365ticketing toolsITIL
Certifications
degree in IT