Regional Retail Manager

Minor Hotels Europe and Americas

Regional Retail Manager responsible for driving sales and coaching teams at Penhaligon's in North of England. Fostering brand loyalty and delivering exceptional customer experiences with a focus on performance.

Posted 7/24/2026full-timeNorth of England • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving regional sales and profitability while leading and developing high-performing teams in the beauty and fragrance industry. Proven ability to deliver exceptional customer experiences and execute best-in-class retail strategies to maximize growth.

Highest-signal resume keywords

Regional Sales ManagementTeam Leadership and DevelopmentCustomer Experience EnhancementSales Analysis and StrategyVisual Merchandising and Retail Execution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ManagementSales Performance AnalysisCRM UtilizationStock OptimizationOperational Excellence

Soft Skills

People SkillsCross-Functional CollaborationProactive Problem SolvingAutonomyAction Orientation

Industry Keywords

Beauty IndustryFragrance IndustryLuxury Service ExperienceMarket TrendsClienteling

About the role

Key responsibilities & impact

Drive regional sales and profitability, owning budgets, costs, and P&L performance
Lead, coach, and inspire teams to achieve excellence in service, clienteling, and commercial results
Deliver a premium, personalised customer experience, leveraging CRM to build a loyal and engaged client base
Develop talent and succession pipelines, fostering a culture of accountability, engagement, and continuous growth
Collaborate with HR and Education teams to enhance capability, product knowledge, and team wellbeing
Analyse trading performance and sales trends, taking decisive action to maximise opportunities and mitigate risks
Ensure best-in-class retail execution, including visual merchandising, stock optimisation, and operational excellence to support sales growth
Partner with Marketing and key stakeholders to deliver impactful events, launches, and local activations that drive footfall and revenue
Stay attuned to market trends and competitor activity to identify opportunities and drive regional growth

Requirements

What you’ll need

Previous experience as a Regional/Area Manager leading teams in a multi-site, fast paced store environment
Confident in leading and developing teams and passionate about the beauty/fragrance industry
Commercial mindset, with a proven track record of driving sales and profitability
The ability to create and maintain a luxury service experience
Excellent people skills with an emphasis on leading and building teams, fostering cross functional relationships regionally and with the wider HQ business
Proactive with a strong sense of autonomy
Action orientated and able to distance manage effectively, with strong ER skills
Flexibility to travel across multiple sites and London (HQ)

Benefits

Comp & perks

An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package