FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Learning Delivery Lead
Minor Hotels Europe and AmericasLearning Delivery Lead at Capgemini responsible for administering learning delivery for a global client population. Executing learning administration activities and managing requests following KPI and SLA guidelines.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Learning Operations and administration, with a strong focus on managing learning delivery activities for global populations. Proficient in utilizing Learning Management Systems (LMS) to ensure effective learning session logistics and documentation.
Highest-signal resume keywords
Learning Operations ManagementWorkday Learning Management SystemCase-Based Delivery ModelClient-Servicing ExperienceInstructor-Led Learning Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning AdministrationLearning Delivery ExecutionLearning Record ManagementAttendance TrackingCompletion Reporting
Soft Skills
Organizational SkillsCommunication Skills
Tools & Technologies
Learning Management SystemEnterprise LMS Platforms
Industry Keywords
HR OperationsShared ServicesManaged ServicesGlobal Client PopulationVirtual Learning Delivery
About the role
Key responsibilities & impact- Responsible for day‑to‑day administration and execution of learning delivery activities for a global, multi‑country client population
- Receive and process learning delivery requests through established case‑based workflows
- Perform end‑to‑end learning administration activities within agreed KPIs and SLAs
- Maintain accurate case documentation, status updates, and timely closure of requests
- Perform operational actions in the Learning Management System (LMS)
- Set up instructor‑led and virtual learning sessions in line with approved procedures
- Ensure learning offerings are visible, correctly configured, and ready for learner access
- Coordinate learning session logistics
Requirements
What you’ll need- 7–9 years of relevant experience in Learning Operations, HR Operations, Shared Services, or Managed Services environments
- Hands‑on experience supporting learning delivery administration for global or multi‑country populations
- Experience working in a case‑based, ticket‑driven delivery model
- Client‑servicing experience in a structured delivery environment is strongly preferred
- Working knowledge of Workday Learning Management Systems (LMS); experience with enterprise LMS platforms preferred
- Familiarity with instructor‑led and virtual learning delivery models
- Experience managing learning records, attendance, completion, and reporting.
Benefits
Comp & perks- comprehensive wellness benefits including health checks
- telemedicine
- insurance with top-ups
- elder care
- partner coverage
- new parent support via flexible work