Digital Commerce Manager

Minor Hotels Europe and Americas

Digital Commerce Manager managing and optimizing e-commerce platforms for BAT. Driving sales growth and enhancing consumer experience in the Greece market.

Posted 6/20/2026contractAthens • 🇬🇷 GreeceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage, optimize, and execute e-commerce platforms and online consumer activations across all New Categories for our cluster, with focus in Greece.
Support own online stores’ operations to drive sales growth, enhance consumer experience, and improve brand presence.
Build strong understanding of brand/category priorities, business objectives, consumer needs, market trends, and digital opportunities.
Support digital and omnichannel agenda by identifying capabilities, best practices, and emerging e-commerce technologies.
Handle day-to-day online store operations, including owned channels and third-party e-retailers, ensuring smooth execution within budget.
Develop and implement commercial promotional plans, campaigns, sales events, and product launches.
Monitor e-commerce performance, sales reporting, stock availability, and important metrics.
Lead the implementation of platform improvements and new functionalities based on performance insights.
Coordinate CRM campaigns, loyalty initiatives, personalized customer journeys, and retention activities.
Collaborate with teams and agency partners to ensure compliant deployment aligned with area guidelines.

Requirements

What you’ll need

University degree in Business, Marketing, Digital Marketing, eCommerce, or a related field; postgraduate studies are considered a plus.
Minimum 4 years of commercial experience in a globally matrixed environment.
Hands-on experience with digital platforms, e-commerce operations, and online channel strategy, with a consistent record of driving sales delivery.
Experience with CRM and eCommerce platforms such as Shopify+ will be considered a plus.
Knowledge of web analytics tools, SEO procedures, MS Office, and Power BI will be considered advantageous.
Strong cross-functional project management, communication, and presentation skills.
Creative thinking, strong analytical skills, and a commercial omnichannel perspective, with the ability to connect offline and online consumer journeys.
Fluency in Greek and English is required.

Benefits

Comp & perks

market leading annual performance bonus (subject to eligibility)
diverse health plans
initiatives for work-life balance
transportation support
flexible holiday plan with additional incentives
access to online learning platforms
personalized growth programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

e-commerce operationsonline channel strategydigital marketingsales reportingCRMweb analyticsSEOPower BIcommercial promotional plansplatform improvements

Soft Skills

cross-functional project managementcommunication skillspresentation skillscreative thinkinganalytical skillscommercial perspectiveconsumer journey understandingcollaborationconsumer needs analysismarket trend analysis

Certifications

University degree in BusinessUniversity degree in MarketingUniversity degree in Digital MarketingUniversity degree in eCommercePostgraduate studies