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Minor Hotels Europe and Americas

Working Student, C.AI

Minor Hotels Europe and Americas

Support the transformation of customer service by developing and maintaining the ChatBot 'Elisa' for Allianz Direct as part of the Conversational AI team.

Posted 5/30/2026part-timeMünchen • 🇩🇪 GermanyEntry LevelWebsite

Tech Stack

Tools & technologies
Python

About the role

Key responsibilities & impact
  • Alignment with multiple development teams working for multiple countries
  • Improve quality and strive for continuous innovation with regards to products and technology stack
  • Contribute to general improvements, such as optimizing NLU, flow structure and conversational experience.
  • Automate and improve monitoring and data analysis processes in databricks
  • Conduct data-driven analyses to identify areas for improvement in user interactions and system performance
  • Develop innovative evaluation and monitoring methods utilizing Machine Learning and LLMs
  • Opportunity for further development and collaboration with great colleagues

Requirements

What you’ll need
  • You are an enrolled student in the field of computational linguistics, computer science or similar
  • You have first development skills and work experience, knowledge in natural language processing concepts like Natural Language Understanding, TTS, semantic models, underlying mechanisms of language models etc. would be desireable
  • You have solid python and data analysis skills.
  • You are familiar with agile IT project methodologies (Scrum) preferably in an international context
  • You preferably already gained some experience in the area of Conversational AI
  • You have advanced English skills (German, Spanish, Italian, Dutch, French is desirable)

Benefits

Comp & perks
  • Health insurance
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Hard Skills & Tools
PythonNatural Language ProcessingNatural Language UnderstandingText-to-SpeechData AnalysisMachine LearningConversational AIData-driven AnalysisFlow Structure OptimizationMonitoring Methods
Soft Skills
CollaborationCommunicationContinuous ImprovementInnovationInterpersonal SkillsAdaptabilityProblem SolvingAnalytical ThinkingTeamworkAgile Methodologies