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Junior Claims Analyst – Large Risks
Minor Hotels Europe and AmericasJunior Claims Analyst for Allianz analyzing low complexity claims and ensuring compliance with internal regulations and standards. Collaborating with various teams and contributing to continuous improvement projects.
About the role
Key responsibilities & impact- Analyze low-complexity claims in the Commercial and Large Risks portfolios, verifying contracted coverages, policy terms and reported events.
- Assess the consistency and veracity of information, identifying signs of non-compliance or fraud and involving partner areas whenever necessary.
- Manage the process of approval, denial or request for additional documents, ensuring technical clarity and compliance with internal and regulatory standards.
- Support more experienced analysts with technical questions, operational routines and procedures, contributing to process standardization and efficiency.
- Work closely with the Claims and Ombudsman teams to ensure well-founded technical responses aligned with contracted coverages.
- Contribute to continuous improvement projects, such as reviewing claims workflows, reducing operational lead times (SLA) and initiatives focused on quality and customer experience.
- Use operational data and basic performance indicators to support performance analyses and area decision-making, reinforcing a data-driven approach.
Requirements
What you’ll need- Bachelor's degree completed or in progress in Business Administration, Accounting, Economics or Engineering.
- Basic knowledge of claims processes, policies, coverages and technical documentation.
- Intermediate knowledge of Microsoft Office, with emphasis on Excel (basic level) and PowerPoint (intermediate level).
- Knowledge of Power BI or other data analysis tools for queries and report support.
- Intermediate English, for reading technical materials or occasional interaction with global teams.
- Previous experience with operational indicators, control automation or process improvement initiatives in claims.
Benefits
Comp & perks- Meal voucher
- Food allowance
- 13th food basket (year-end grocery benefit)
- Health insurance (Omint or Unimed)
- Dental care
- Pharmacy discount program
- Private pension plan
- Life insurance | Personal accident insurance | Funeral assistance
- Profit-sharing (PLR)
- Flexible working hours | Shorter hours on Fridays
- Health and wellness program
- Discounts on Allianz products, fleet vehicles and benefits when purchasing company shares
- Career development and recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims processespolicy termstechnical documentationoperational indicatorscontrol automationprocess improvementdata analysisperformance analysisdata-driven approach
Soft Skills
analytical skillsattention to detailcommunicationcollaborationproblem-solvingtechnical clarityprocess standardizationcustomer experience focus
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in AccountingBachelor's degree in EconomicsBachelor's degree in Engineering