Inside Sales Associate

Minor Hotels Europe and Americas

Inside Sales Associate assisting customers with travel insurance inquiries via phone and email. Required to have strong customer service skills and reside in Virginia or Florida.

Posted 4/25/2026full-timeFlorida, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $16 - $19 per hourWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Respond to inbound customer inquiries via phone and email with professionalism and empathy
Identify customer needs and provide optimal or alternative product solutions to meet those needs
Educate potential clients on their insurance options, provide quotes, and close sales
Responsible for in-depth knowledge of products and services offered
Accurately enter pertinent customer data and research customer information
Close a sale by addressing customer concerns and moving the customer towards commitment
Work effectively in an environment shaped by AI, machine learning, data analytics, and cloud-based tools

Requirements

What you’ll need

High school diploma or equivalent diploma
Six (6) to twelve (12) months in a customer service environment with previous success in a sales-based environment preferred but not required
Superb customer service skills
Strong customer focus and commitment to customer satisfaction
Eligibility to obtain a license for selling travel insurance across all 50 states

Benefits

Comp & perks

Health, dental, and vision insurance
Retirement savings plans
Paid time off
Flexible work arrangements
Professional development opportunities
Performance-based bonuses
Merit increases

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

professionalismempathycustomer service skillscustomer focuscommitment to customer satisfaction

Certifications

license for selling travel insurance