
Operations Support
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • Malaysia
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About the role
- Provide administrative and operational support to assigned departments (e.g. Operations, Claims, Underwriting, Policy Administration, Finance, P&C)
- Assist in data entry, document preparation, and record management in internal systems
- Support processing of policies, claims, reports, or other operational tasks, depending on department needs
- Perform basic checks and validations to ensure accuracy and completeness of information
- Liaise with internal teams to follow up on missing information or pending items
- Maintain proper documentation and ensure compliance with internal procedures and guidelines
- Support ad-hoc tasks, projects, or backlog clearance as required
Requirements
- SPM or higher qualification
- Basic computer skills (e.g. Microsoft Word, Excel)
- Detail-oriented and organised
- Able to communicate clearly in English; Bahasa Malaysia proficiency is an advantage
- Familiarity with using ChatGPT to assist with daily tasks
Benefits
- Medical insurance
- Flexible working hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydocument preparationrecord managementpolicy processingclaims processingreport processingchecks and validationscomplianceMicrosoft WordMicrosoft Excel
Soft Skills
detail-orientedorganisedclear communicationteam collaboration
Certifications
SPM