Minor Hotels Europe and Americas

Operations Support

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Kuala LumpurMalaysia

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About the role

  • Provide administrative and operational support to assigned departments (e.g. Operations, Claims, Underwriting, Policy Administration, Finance, P&C)
  • Assist in data entry, document preparation, and record management in internal systems
  • Support processing of policies, claims, reports, or other operational tasks, depending on department needs
  • Perform basic checks and validations to ensure accuracy and completeness of information
  • Liaise with internal teams to follow up on missing information or pending items
  • Maintain proper documentation and ensure compliance with internal procedures and guidelines
  • Support ad-hoc tasks, projects, or backlog clearance as required

Requirements

  • SPM or higher qualification
  • Basic computer skills (e.g. Microsoft Word, Excel)
  • Detail-oriented and organised
  • Able to communicate clearly in English; Bahasa Malaysia proficiency is an advantage
  • Familiarity with using ChatGPT to assist with daily tasks
Benefits
  • Medical insurance
  • Flexible working hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrydocument preparationrecord managementpolicy processingclaims processingreport processingchecks and validationscomplianceMicrosoft WordMicrosoft Excel
Soft Skills
detail-orientedorganisedclear communicationteam collaboration
Certifications
SPM