
Senior Technical Analyst – Lead
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • Malaysia
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Job Level
Tech Stack
About the role
- Lead the analysis, resolution, and root cause investigation of critical system issues
- Oversee enhancements and support for life insurance Policy administration system
- Manage stakeholder relationships, ensuring alignment between business goals and technical deliverables
- Guide cross-functional teams through requirement gathering, solution design, development, testing, and deployment
- Conduct and review unit testing, ensuring high standards of code quality
- Document technical processes and provide user support across the software development lifecycle
- Build, mentor, and lead a high-performing technical team
Requirements
- Bachelor’s degree in computer science, Information Systems, or a related field
- Minimum 8 years of experience as a System Analyst or Programmer in the insurance domain
- Extensive hands-on experience with life/health policy administration systems
- Strong understanding of life insurance business processes and regulatory requirements
- Proficiency in Basic Java, Jasper, and reporting tools like Sisense
- Excellent communication and leadership skills
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
JavaJasperreporting toolsunit testingsoftware development lifecyclesolution designdevelopmenttestingdeployment
Soft Skills
communicationleadershipstakeholder managementmentoringteam building