Minor Hotels Europe and Americas

Manager, Agency Department

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Kuala Lumpur • Malaysia

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About the role

  • The Manager will drive engagement, rapport building and maintain relationship with agents and Branch Managers (“BM“) , Marketing Managers (“MMs“) and Business Development Managers (“BDMs“) of nationwide branches.
  • Collaborate with branches and marketing teams to support campaigns, manage performance, and provide actionable insights.
  • Design, plan and initiate agency campaigns and roll out effectively to branches and agents.
  • Monitor and evaluate branch sales performance and profitability, providing actionable recommendations.
  • Identify and formulating new initiatives and strategies to generate highest possible resources and revenue for agency distributions.
  • Identify and address the sustainability of agency segment in the market.
  • Analyze agency persona and identify business opportunities.
  • Facilitate communication with branches on sales-related issues to ensure smooth operations.
  • Provide sales coaching and other sales related products for agents and branches.
  • Build sales presentation tools for branches.
  • Assist branches and agents to conduct business presentation to corporate customer or ad-hoc projects.

Requirements

  • A Bachelor’s Degree in Business or a related field is preferred
  • More than 4 years of working experience
  • Good command of English and Bahasa Melayu
  • Proficiency in business presentation
  • Able to travel and flexible to travel
  • Highly committed, with a strong sense of teamwork and collaboration
  • Able to work independently and proactively in a fast-paced environment
  • Familiar with the use of AI tools such as ChatGPT for tasks simplication
Benefits
  • Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.
  • We are united by a shared commitment: to put our customers first and at the centre of everything we do.
  • Their needs inspire our thinking and guide our actions.
  • Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.
  • At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all.
  • The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business presentationsales coachingcampaign managementperformance evaluationdata analysisstrategy formulationresource generationprofitability analysisrelationship managementinitiative development
Soft Skills
teamworkcollaborationindependenceproactivitycommunicationrapport buildingflexibilitycommitmentproblem-solvingadaptability
Certifications
Bachelor’s Degree in Business