Bilingual Supervisor
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Sao Bernardo do Campo • Brazil
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About the role
- Ensure efficient operational management
- Analyze, approve or dispute costs
- Review and justify cases that exceed coverage limits
- Assess and approve costs for ongoing claims
- Monitor claims that require cost intervention
- Conduct pending-item analyses to close Mondial cases
- Work directly with collection agencies
- Analyze excess costs in Travel LOB claims
- Monitor and control SUSEP documentation reports
- Manage reports and KPIs for various institutional clients
Requirements
- Bachelor's degree (preferred)
- Advanced/Fluent English (required) – reading, writing and speaking
- Previous experience in people and process management
- Proficient in Microsoft Office
Benefits
- We offer a wide range of courses and targeted development programs
- Wellness program (Work Well)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cost analysisclaims managementpending-item analysisKPI management
Soft Skills
operational managementpeople managementprocess managementcommunication
Certifications
Bachelor's degree