Key Accounts Manager

Minor Hotels Europe and Americas

Key Account Manager at BAT developing commercial strategies for key accounts in Fiji. Leading negotiations, performance analysis, and fostering team diversity and inclusion.

Posted 4/19/2026full-timeSuva • 🇫🇯 FijiMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop and implement commercial plans for key accounts, identifying gaps, opportunities, and strategies to improve channel performance, while ensuring alignment with BAT’s strategic objectives.
Lead negotiations and development of Trading Terms agreements within key accounts to optimize BAT Fiji’s market position, including monitoring compliance to improve return on investment.
Draft and ensure approval of account contracts through legal and financial review processes.
Take ownership of accurate channel volume forecasting by maintaining monthly Key Account Plans.
Lead and review trade spend and investments to ensure efficiency, compliance, and maximized value.
Analyze account performance data to find opportunities, trends, and actionable insights, and regularly review strategy and activity implementation to ensure performance delivery.
Own the development and implementation of customer workshops and business reviews to drive collaborative planning and strategic alignment with key account partners.
Ensure effective end-to-end management of Order to Cash processes, including cash, stock, and debtor management, while engaging internal stakeholders to drive alignment and foster a positive, growth-oriented culture.
Foster a culture of diversity and inclusion within the team.

Requirements

What you’ll need

3–4 years of experience in FMCG, with a strong track record of cross-functional collaboration and key account management.
Proven ability to manage and grow key accounts, consistently achieving sales targets and improving customer satisfaction.
Experience in customer management, building and demonstrating relationships with internal stakeholders, business partners, and customers.
Demonstrated strengths in time management, project planning, and negotiating/implementing trading terms and contractual agreements.

Benefits

Comp & perks

a market leading annual performance bonus (subject to eligibility)
diverse health plans
initiatives for work-life balance
transportation support
a flexible holiday plan with additional incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

key account managementchannel performance analysistrading terms negotiationcontract draftingvolume forecastingtrade spend managementdata analysiscustomer workshopsOrder to Cash managementproject planning

Soft Skills

cross-functional collaborationrelationship buildingtime managementnegotiationstrategic alignmentleadershipcommunicationorganizational skillsproblem-solvingcultural diversity and inclusion