Minor Hotels Europe and Americas

Transformation Manager – GBS, Finance

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Kraków • Poland

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Tech Stack

ERPOracleRPA

About the role

  • Lead the GBS transformation projects within Finance, mentoring and coaching Transformation Consultants in successful development and delivery of the project deliverables
  • Steer transformation programs that may be related to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, RPA implementation, training delivery, change management and similar.
  • Own program / project deliverables related to GBS transformation programs.
  • Design the Target Operating Model and lead Process Design workshops.
  • Utilize your GBS, process and technology expertise to provide improvement recommendations to steer clients in their transformation journey.
  • Make convincing presentations and put own ideas forward to Client.
  • Facilitate client meetings, driving towards consensus and agreement of all stakeholders.

Requirements

  • Great and proven in practice, understanding of Service Delivery Models (GBS/ SSC/BPO/hybrid/BOT etc.) and General process knowledge - AP/AR/GL/MDM.
  • Great understanding and insight of GBS/ SSC service components (BPO / SSC markets / trends, CI, governance model, performance management, organizational structure, contracting, legal aspects, office fit out, connectivity, IT, back office, visual management, and others).
  • Experience in Program Management (project management certification will be an asset) and proven track of program / projects delivery.
  • Strong interpersonal skills with ability to collaborate and work effectively with CxO level Stakeholders.
  • Lead the transformation team during project, mentor and coach less experience team members.
  • Translate GBS requirements into a business cases and create transformation roadmap
  • Continuous Improvement, Client value and Innovation mindset with proven benefits delivered
  • Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle.
  • Fluent English, (French or German would be an asset).
Benefits
  • company car
  • yearly financial bonus
  • private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms
  • life insurance
  • access to NAIS benefit platform
  • Award-winning development programs to support your career at every stage.
  • Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform.
  • free access to Education First languages platform TED Talks and Udemy Business materials and trainings.
  • Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Program ManagementProject ManagementProcess DesignRPA ImplementationERP ImplementationContinuous ImprovementBusiness Case DevelopmentTarget Operating Model DesignAutomation AssessmentBenchmarking
Soft Skills
Interpersonal SkillsMentoringCoachingCollaborationPresentation SkillsFacilitationConsensus BuildingClient EngagementChange ManagementInnovation Mindset
Certifications
Project Management Certification