Minor Hotels Europe and Americas

Release Triage Engineer

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: PhiladelphiaPennsylvaniaUnited States

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Salary

💰 $80,000 - $120,000 per year

About the role

  • Ensure timely, reliable, and high‑quality software releases across broadband and entertainment devices
  • Proactively monitor system metrics and alerts to identify risks early
  • Develop anomaly detection techniques and data-driven solutions to identify and address system issues
  • Deep-dive analysis of RDK middleware issues
  • Design and enhance operational tools to improve system performance
  • Analyze data from millions of field devices to provide insights and support decision-making
  • Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization
  • Architect and implement DevOps solutions for operational improvement
  • Respond immediately to critical field issues and mitigate them
  • Lead teams, mentor colleagues, and communicate technical insights effectively

Requirements

  • 5+ years of C/C++ and Linux experience
  • 3+ years of experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data
  • Demonstrable experience with defect tracking tools such as Jira
  • Demonstrable experience with SCM Tools - Git & GitHub
  • 2+ Years of experience as a technical lead and mentoring a small team of engineers
Benefits
  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CC++Linuxlog managementdata analysisanomaly detectionDevOpsdata visualizationsystem performanceRDK middleware
Soft Skills
leadershipmentoringcommunicationproblem-solvingdecision-making