Lead end‑to‑end delivery of payment transformation initiatives across global business units.
Define, manage, and execute the roadmap for payment modernization, including: Digital wallets, Real‑time payments, Reconciliation automation.
Oversee delivery milestones, timelines, budgets, and KPIs for complex, multi-country programs.
Serve as the subject matter expert (SME) for payment workflows across: Policy issuance, Claims, Premium collections.
Act as the go‑to expert for enterprise payment systems including ACH, SWIFT, SEPA, card networks, and emerging fintech integrations.
Ensure compliance with PSD2, PCI‑DSS, AML/KYC and other global payment regulations.
Lead vendor evaluation, selection, and contract negotiations for third‑party payment platforms.
Manage integration programs involving systems such as Paymentus, OneShield, One Inc, Stripe, Adyen, or similar platforms.
Work closely with technology, architecture, and platform teams for seamless system integration.
Collaborate with underwriting, claims, finance, compliance, and operations to streamline payment touchpoints.
Build strong relationships with business stakeholders, vendor partners, and regulatory bodies.
Present program updates to executive leadership and influence strategic decisions.
Champion customer‑centric and seamless digital payment experiences.

Requirements

Proven experience delivering payment systems, digital payment platforms, or financial operations programs.
Strong understanding of the insurance lifecycle and how payments integrate across policy and claims processes.
Hands‑on experience with enterprise payment platform integrations (OneInc, Stripe, Adyen, Paymentus, OneShield, etc.).
Strong leadership, communication, and stakeholder management abilities.
Experience working in multi‑vendor, cross‑functional environments.
PMP, PRINCE2, Agile/Scrum certifications preferred.
Prior experience working in US insurance or financial services environments preferred.
D1 or D2-level profiles preferred.

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

payment transformationpayment modernizationdigital walletsreal-time paymentsreconciliation automationenterprise payment systemsACHSWIFTSEPAfintech integrations

Soft Skills

leadershipcommunicationstakeholder managementrelationship buildinginfluencingcollaborationproject management

Certifications

PMPPRINCE2AgileScrum