Minor Hotels Europe and Americas

Tech Lead, Deep Learning, LLM Automation, Python

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Hybrid

Location: Katowice • Poland

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Job Level

Senior

Tech Stack

CloudPythonPyTorchServiceNowTensorflow

About the role

  • Lead the design, development, and lifecycle management of deep learning and LLM-based solutions that automate common Service Desk tasks
  • Build integrations with external systems such as ServiceNow, Remedy, Microsoft Teams, and other enterprise platforms using Python
  • Define technical direction and ensure high engineering standards across the team
  • Mentor developers and support their technical growth
  • Collaborate closely with product owners, architects, and stakeholders to deliver scalable, secure, and maintainable automation solutions
  • Work within the Cognitive and Robotics team in Cloud Infrastructure Services, sharing knowledge and experience with consultants, SMEs, and architects globally

Requirements

  • Strong background (education or proven experience) in machine learning, software engineering, and solution delivery.
  • Hands-on experience designing and implementing solutions with Large Language Models (LLMs) in production environments.
  • Fluency in Python and strong experience with PyTorch and/or TensorFlow.
  • Proven capability in technical leadership: guiding implementation, conducting code/design reviews, mentoring, and setting best practices.
  • Experience with API integrations and enterprise system integrations (REST, event-driven patterns, authentication/authorization).
  • Experience shaping architecture for maintainability, scalability, observability, and security (incl. logging, monitoring, performance).
  • Ability to translate business needs into technical scope, delivery plans, and measurable outcomes.
  • Excellent communication skills and ability to align diverse stakeholders in a global environment.
Benefits
  • yearly financial bonus
  • private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms
  • life insurance
  • access to NAIS benefit platform
  • access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform
  • free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings
  • hybrid working model that fits your life
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
deep learninglarge language modelsmachine learningsoftware engineeringPythonPyTorchTensorFlowAPI integrationsRESTevent-driven patterns
Soft Skills
technical leadershipmentoringcommunicationcollaborationstakeholder alignment