Quality Engineer
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • United States
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Salary
💰 $101,000 - $139,000 per year
About the role
- Serve as the primary on‑site point of contact for incoming quality issues
- Evaluate, triage, and route quality issues to the appropriate teams with urgency and precision
- Lead structured root cause investigations using methodologies such as 5‑Why, Fishbone, 8D, and FMEA
- Ensure all quality issues are clearly documented and tracked in appropriate systems
- Partner directly with suppliers to swiftly resolve quality concerns
- Collaborate on corrective and preventive action plans that address root causes, not symptoms
- Verify and validate the effectiveness of supplier corrective actions
- Review and analyze quality documentation to ensure alignment with specifications and standards
- Identify trends, recurring issues, and improvement opportunities using quality data
- Develop, maintain, and update technical documentation—including SOPs, Work Instructions, and Job Aids—in collaboration with subject matter experts
- Track and maintain key quality metrics and performance targets
- Prepare and present quality performance summaries for internal stakeholders
- Share insights and outcomes from quality analyses in regular review meetings
- Actively improve daily quality operations, reporting tools, and workflows
- Support the definition, tracking, and refinement of Key Performance Indicators (KPIs)
Requirements
- US Citizen, Green Card Holder or Permanent Resident
- Bachelor’s degree in Engineering, Quality, or a related technical field
- 5–10 years of experience in quality engineering, supplier quality, or a closely related role
- Strong working knowledge of quality management systems and industry standards
- Hands‑on experience with root cause analysis and structured problem‑solving techniques
- Proven ability to write and maintain quality procedures and work instructions
- Strong analytical thinking with attention to detail
- Clear, confident communication skills and the ability to collaborate across teams
Benefits
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
root cause analysis5-WhyFishbone8DFMEAquality management systemsquality procedureswork instructionstechnical documentationKey Performance Indicators (KPIs)
Soft Skills
analytical thinkingattention to detailcommunication skillscollaborationproblem-solvingleadershiporganizational skillspresentation skillsinsight sharingteamwork