Minor Hotels Europe and Americas

GenAI Business Analyst

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Hybrid

Location: Kuala Lumpur • Malaysia

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About the role

  • Drive requirements, use case discovery, and process design for GenAI-powered wealth and investment banking solutions.
  • Partner with RMs, product, compliance, and engineering to deliver AI copilots, research automation, portfolio insights, suitability tools, and next-best-action engines.
  • Lead requirement gathering for wealth/investment banking journeys:
  • Client onboarding & KYC
  • Portfolio construction & rebalancing
  • Suitability/appropriateness checks
  • Research & investment insights
  • Trade lifecycle
  • Relationship manager (RM) and advisor productivity
  • Produce BRDs, FRDs, process maps (As-Is/To-Be), user stories, acceptance criteria, and documentation.
  • Partner with business owners to identify high-value AI opportunities:
  • Automated investment commentary generation
  • Research summarization & insight extraction
  • Auto-generation of RM notes
  • Client persona profiling & next-best-action
  • Trade confirmation/exception handling assistants
  • Policy/regulatory Q&A copilots
  • Translate business needs into AI-specific requirements:
  • Prompt strategies
  • Data sources for retrieval (RAG)
  • Model behavior guardrails
  • Hallucination/error tolerance thresholds
  • Compliance/redaction requirements
  • Work with Data, Risk, and Compliance teams to ensure:
  • PDPA/GDPR and data handling compliance
  • Suitability and risk-profiling constraints
  • Regulatory reporting requirements (MiFID II, BNM/MAS if applicable)
  • Controls to prevent unauthorized recommendations or mis-selling
  • Proper documentation for model decision lineage, disclaimers, and safety guardrails
  • Support delivery teams in creating wireframes, UX flows, prototypes, and testing strategies for GenAI-enabled tools.
  • Lead UAT with RMs, advisors, product teams, and compliance stakeholders.
  • Manage impact analysis, training materials, and rollout communications.
  • Track KPIs such as productivity uplift, reduction in processing time, accuracy, adoption, and model feedback loops.
  • Work closely with:
  • Wealth/Investment Product teams
  • Front-office RMs and advisors
  • Compliance, Risk, and Legal
  • Data Engineering & AI teams
  • Architecture and IT delivery
  • Facilitate workshops, design sessions, and stakeholder alignment forums.

Requirements

  • Bachelor’s degree in Finance, Economics, Computer Science, Business, or related discipline.
  • 5–10+ years experience as a Business Analyst within Wealth Management, Private Banking, Asset Management, or Investment Banking.
  • Strong understanding of:
  • Investment products (equities, fixed income, funds, structured products, alternatives)
  • Portfolio management, asset allocation, rebalancing
  • Advisory KYC, suitability assessments
  • Trade lifecycle: order capture → execution → settlement → reporting
  • Experience writing BRDs, FRDs, user stories, and process flows using BPMN/UML.
Benefits
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
requirements gatheringprocess designBRDsFRDsuser storiesBPMNUMLportfolio managementKYCtrade lifecycle
Soft Skills
stakeholder alignmentcommunicationleadershipworkshop facilitationtrainingimpact analysisdocumentationcollaborationproblem-solvinganalytical thinking