Minor Hotels Europe and Americas

Business Analyst – Payments

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Atlanta • United States

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Salary

💰 $106,230 - $145,000 per year

About the role

  • Elicit, analyze, and document business needs for new payment features, systems, or process improvements
  • Create user stories and detailed specifications to guide development
  • Design efficient payment workflows and analyze existing processes to identify cost-saving and error-reduction opportunities
  • Recommend improvements to enhance speed and reliability
  • Work closely with Product, Engineering, Risk, and Finance teams to translate requirements into technical solutions aligned with business objectives
  • Ensure payment solutions meet regulatory requirements (e.g., GDPR)
  • Support User Acceptance Testing (UAT) and validate releases for new functionalities

Requirements

  • Payments Business Analyst (BA)
  • Define and analyze requirements for payment systems
  • Focus on transaction flows, fee structures, compliance (PCI-DSS, GDPR), and process optimization
  • Creating documentation (user stories, workflows)
  • Collaborating with stakeholders
  • Supporting testing
  • Ensuring efficient, secure payment processing across multiple channels (APIs, card networks)
  • Deep understanding of payment lifecycles (authorization, clearing, settlement, reconciliation, chargebacks)
  • Ensure compliance with industry standards (EMV, PCI-DSS)
Benefits
  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
  • Company paid holidays
  • Personal Days
  • Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisuser storiesworkflow designprocess optimizationUser Acceptance Testingpayment systemstransaction flowsfee structurespayment lifecyclesregulatory compliance
Soft skills
collaborationcommunicationstakeholder engagementanalytical thinkingproblem-solving
Certifications
PCI-DSS complianceGDPR compliance