Serve as a Senior Testing Leader
Drive quality transformation, client engagement, and delivery excellence
Lead large QA portfolios and enhance clients’ Quality Maturity
Act as a Trusted Advisor to senior stakeholders (VPs & Directors)
Assess clients’ current testing processes and tools, and recommend improvements
Establish Testing Centers of Excellence (TCoE) for multiple clients
Build strong client relationships, provide guidance, and identify new business opportunities
Define and execute growth strategies, including revenue forecasting, financial targets, service excellence, and overall client satisfaction
Deliver QA services across Functional, Regression, Automation, and Performance Testing End-to-End (E2E) Testing, Test Environment (TEM), and Test Data Management (TDM)
Implement CI/CD and DevOps solutions
Manage testing for both Package applications (SAP, Oracle, Salesforce) and custom applications (Web, Database, API)

Requirements

Over 10 years of experience in Client Management, QA Management & Delivery Transformation and Consulting
Domain Expertise: Retail and E-Commerce (mandatory)
Strong experience in Agile methodologies (Scrum or SAFe)
Proven ability to coordinate with internal CoE teams and partner tool vendors to resolve technical challenges
Hands-on experience with tools such as Selenium, qTest, Tosca, Tosca DI, NeoLoad (preferred)
Familiarity with Gen AI solutions for testing (added advantage)
Exceptional attention to detail, ability to manage multiple priorities, and passion for quality
Excellent written and verbal communication skills for stakeholder engagement across business functions

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

QA ManagementDelivery TransformationFunctional TestingRegression TestingAutomation TestingPerformance TestingEnd-to-End TestingTest Environment ManagementTest Data ManagementAgile methodologies

Soft skills

Client ManagementAttention to DetailMulti-Priority ManagementStakeholder EngagementCommunication SkillsRelationship BuildingGuidanceBusiness Opportunity IdentificationGrowth Strategy DefinitionService Excellence