Work with clients and end users to gather, understand and define business requirements
Assist with ongoing system Salesforce Commerce Cloud administration including but not limited to: creating products, promotions, source codes, gift cards, coupons, sales tax and merchandising the site, configuration of Security functionality
Maintain database integrity and accuracy via data cleansing, data uploads
Assist with release evaluations including defining scope and priorities for system initiatives
Troubleshoot production issues in a timely manner and provide internal support when needed
Lead end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues
Train customer personnel to Manage the Storefront

Requirements

5+ years’ experience as a Salesforce Core Business Analyst/Administrator with focus on B2B Commerce
Expert Level Experience with Salesforce Commerce Core Administration

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce Commerce Clouddata cleansingdata uploadsUser Acceptance Testingregression testingtroubleshootingsystem administrationB2B Commerce

Soft Skills

client communicationrequirements gatheringproblem-solvingtrainingprioritization